Senior Cloud DevOps Engineer

So, what’s the role all about?

We are looking for a very high-performing Senior DevOps Engineer to join our growing team of highly skilled engineers working on a variety of applications and services to support our omnichannel, interactive communication platform. The role will be based out of Sandy, UT / Richardson, TX, or Atlanta, GA office. The role will work closely with DevOps team members based in the UK and India, and form part of a follow-the-sun support escalation model for infrastructure issues.

How will you make an impact?

• Work on the technical design, development, release, and deployment of cloud-based infrastructure, automation, and applications
• Working with, and supporting, the development team with application configuration for deployment, monitoring, and other automation
• Provide operational management and support of Linux and Windows servers and containers, including server hardening, patching, network security, and log management to deliver web application and service stacks
• Work with the DevOps Manager and Information Security team members to ensure that our infrastructure meets compliance requirements and engineering best practices
• Mentor other more junior team members when required
• Provide on-call/out-of-hours support, as part of a rota with other team members

Have you got what it takes?

• 5+ years of experience working with AWS infrastructure
• 5+ years of experience working with Linux and Windows servers
• 3+ years experience working with Kubernetes, Helm, and the related DevOps toolchain in a production environment (not just a test environment)
• 3+ years experience using Terraform or similar tools to provision infrastructure from code
• Experience with Bash shell scripting
• Ability to conduct detailed code reviews against Helm and IaC
• A Security first approach

You will have an advantage if you also have:

• Experience maintaining ISO 27001 compliance (or equivalent security standard)
• Familiarity working with various CI/CD solutions – for example, Azure DevOps, GitLab, GitHub actions, TeamCity, Octopus Deploy
• Experience working with and tuning Microservices at scale, with production workloads
• Experience managing relational and non-relational databases, for example, RDS MySQL, RedShift
• Familiarity with any of the following logging, monitoring, and alerting tools – CloudWatch, Splunk, StatusCake, Grafana, PagerDuty
• Scripting experience with PowerShell, Ruby, Python
• Experience working with Agile software development teams