Account Executive

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Public Safety & Justice business helps all types of public safety and criminal justice agencies, from emergency communications and police to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. Its Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating, and building cases, or prosecuting crimes.

So, what’s the role all about?

A Public Safety Account Executive's primary objective is to successfully win new business by positioning its solution portfolio with prospects and partners within the Public Safety sector, specifically with Police Agencies, District Attorneys/Prosecutors, Public Defenders, Courts and State Prisons. This position covers Florida and the Carolinas.

This person will work with the various functions within the company such as: Account Executives on the 911 side of Public Safety business, Solutions Engineering, Business Development, Project Management, Legal, Marketing, Professional Services, Customer Success and Customer Support. This Account Executive will also work with various premier partners outside of our organization in order to gain appointments with prospects to win new business.

How will you make an impact?

• Achieve assigned sales quota(s) by: (a) selling directly to assigned prospect account targets and (b) supporting the sales efforts of in-territory Partner channels
• Formulate sales tactics and strategies resulting in market share growth
• Execute on prospecting/lead generation/cold calling/networking to uncover new sales opportunities
• Adhere to pre-defined sales process. Ensure opportunities in Salesforce are kept current and align to sales process
• Achieve weekly sales call activity standards enough to develop a strong pipeline
• Consistently translate weekly activity into a process of creating sales pipeline that supports the achievement of assigned sales quota(s)
• Manage and develop existing partner relationship channels
• Continually learn market needs and future trends in the Public Safety sector
• Develop and deliver compelling presentations to end users, partners and consultants
• Work with Sales Engineering team to ensure solution configurations are designed correctly and will maximize the customer’s investment
• Sell value, differentiating between it and its competitors when presenting value proposition to potential and existing customers
• Maintain existing customer relationships with the goal of maximizing revenues long term through relationship building, use them as strong referral sources

Have you got what it takes?

• At least 5 years’ experience selling into Government verticals and/or into the overall Public Safety/Security industry
• Proven track record of success in working with Business Partners, Systems Integrators and end users
• Experience in working with government Purchasing personnel related to RFP/Bid responses and state and/or federal contracts
• Documented history of attaining or exceeding sales quotas
• Proven consultative selling style with experience in proposal preparation
• Strong technical knowledge
• Excellent communication and presentation skills
• Proven creative problem solving skills
• Strong desire to win and close business
• Experience working with and influencing high end decision makers
• Travel requirement will be 30-50% per month within assigned territory

You will have an advantage if you also have:

• Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
• Experience/knowledge selling a full suite of SaaS products.
• Minimum of 1-2 years selling AI Software Solutions
• Strong understanding of AI technology & its applications

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!