Senior Consumer Insights Manager, Product

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

DESCRIPTION

We are looking for a Senior Consumer Insights Manager. As part of the Insights and Planning team, you’ll play a critical, hands-on role in delivering robust consumer insights to support Oura’s product development and innovation pipeline. You will work cross-functionally to translate consumer needs into actionable product insights and strategies. You will have end-to-end accountability for planning and implementing custom strategic market research and must proficiently draw from a variety of information sources and internal/external resources to develop insights that provide a competitive advantage for Oura. You will collaborate closely with your Insights and Planning team, as well as third-party vendors to oversee the execution of research that provokes action.

Success requires an individual to think strategically, connecting the dots of the bigger picture, as well as being comfortable in the details of key deliverables. You must be self-motivated, comfortable working in a global, fast-paced, sometimes ambiguous environment.

What you will do:

• Product Ownership: take ownership of a hardware product to maximize company impact and customer satisfaction by solving customer and business pain points
• Storytelling: Craft a unique product story rooted in deep customer insights.
• Problem Solving: Proactively identify and resolve product-related issues throughout the product lifecycle.
• Market & User Research: conduct market research, competitive analysis, and qualitative and quantitative user studies
• Requirements Management: Write and manage product requirements (PRD), regularly assess progress, and facilitate timely decision making
• Product Development Lifecycle: Support the entire product lifecycle from concept to end of life, working closely with engineering and design teams to ensure timely and high-quality execution
• Prioritization: prioritize features, options, and product improvements - balancing cost, timeline, and experience tradeoffs
• Communication: Effectively communicate priorities, plans, progress, and challenges to stakeholders across the organization. Maintain clear, organized communication.
• Collaboration: Work closely with a diverse, talented team of designers, engineers, scientists, marketers, and analysts to create incredible products. Partner closely with software product management counterparts.
• Roadmap support: contribute to the vision, strategy, and roadmap for Oura’s hardware product portfolio, including next-generation products.
• Go-to-market: Support go-to-market readiness by developing compelling positioning and pricing and overseeing overall product readiness.

This is a remote US role with a strong preference for candidates based in the Eastern Time Zone. Travel within the USA and occasionally to Finland may be required.

REQUIREMENTS

We would love to consider you for this role if you have:

• 5 years of experience in consumer insights or market research, with at least 2 years specifically supporting a software product or platform at a technology company.
• Experience conducting consumer research during various stages of development life cycle from new early-stage ideation to post-launch evaluation.
• Experience in quantitative research methodologies, including survey design, consumer segmentation, data analytics, and behavioral data. Qualitative experience a plus.
• Proficiency with research tools (e.g., survey platforms, like Qualtrics, Quantilope). Comfort with data analysis (using Excel, SPSS) and statistical methods. Tableau, Amplitude a plus.
• Energetic and passionate champion of the customer.
• Excellent written and verbal communication skills, with the ability to present complex insights in a clear, engaging, and impactful manner to both technical and non-technical stakeholders.
• Unmatched ability to get things done, move mountains, roll up your sleeves and unblock tricky situations with empathy, intelligence and drive.

BENEFITS

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1 $162,000 - $203,000
• Region 2 $150,000 - $187,000
• Region 3 $139,000- $174,000

A recruiter can determine your zones/tiers based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI).

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!

We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

• Our jobs are listed only on the ŌURA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.

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