Senior Data Scientist, Fraud Detection

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

In the role of Data Scientist, you will report to the Director of Machine Learning and Data Science. We are considering applicants for the location(s) of Los Angeles, CA or San Francisco.

We are seeking a Data Scientist with skills and experience in using User Behavior Analytics and Modeling to kick start our effort to detect and deter account sharing by leveraging platform-collected data such as login patterns, device usage, IP addresses, and viewing behaviors. This position focuses on uncovering insights from large datasets to inform machine learning models that identify anomalous sharing activities, ultimately supporting revenue growth and subscriber retention strategies inspired by industry leaders like Netflix and Disney+.

Core Areas of Responsibility

• Conduct exploratory data analysis on user session logs to establish baselines for normal and anomalous behaviors.
• Develop predictive models using statistical and machine learning techniques to forecast and segment user sharing patterns.
• Design and conduct experiments to validate the model accuracy and operations effectiveness.
• Collaborate with cross-functional teams to define data requirements and create frameworks for ongoing behavioral monitoring.
• Build visualizations and reports to communicate insights on user engagement and potential sharing risks to stakeholders.
• Ensure data privacy compliance while optimizing data pipelines for efficient operations.

About You

We get excited about candidates, like you, because you have the following:

• Experience: You have 5+ years in data science roles focused on behavioral analytics, preferably in tech or streaming industries, with proven success in user behavior modeling, anomaly and fraud detection, and related applications.
• Technical Skills: Proficient in Python for data analysis and modeling, SQL for database querying, and tools like Tableau or matplotlib for visualization, with experience in machine learning libraries such as xgboost, scikit-learn, and pytorch for modeling.
• Cross-Functional Collaborations: Skilled at partnering with engineering, product, and legal teams to align analytics with business objectives and integrate findings into product features.
• Communication Skills: Adept at presenting complex behavioral insights in clear, actionable formats to non-technical audiences through reports and visualizations.

Education Background: Hold a master's degree in data science, statistics, computer science, or a related field, with coursework in behavioral economics or psychology being advantageous.

About the Team

You will join an interdisciplinary team of Data Scientists, Machine Learning Engineers, and AI Engineers, united by a passion for leveraging data and ML/AI to create transformative solutions. Our team delivers both consumer-facing product features that enhance the streaming experience for millions of users and stakeholder-oriented solutions that empower internal teams with actionable insights. From building personalized recommendation systems to developing innovative tools like our stakeholder-facing chatbot, we combine cutting-edge machine learning, robust data pipelines, and advanced AI to drive impact across the organization. Collaboration, creativity, and a commitment to excellence define our team’s culture as we work together to push the boundaries of what’s possible in streaming and data-driven decision-making.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match.
• Employer paid commuter benefit.
• Support program for new parents.
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.