Senior Developer Relations Manager

Description & Requirements

EADP (EA Digital Platform) is the foundation on which EA's games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible experiences for players.

We are looking for a Developer Relations Manager to help EADP deliver the technologies needed to power EA's games. You will be EADP's primary contact for game teams, building deep relationships with GM's. TD's and production heads. You will also lead engagements with partner and EADP leadership teams, advocating for the voice of the customer within EADP. This is an incredible opportunity to directly affect the success of our games and work across a variety of game studios, organizations, and projects at EA.

You will work closely with EADP product and program managers and engineers to coordinate activity that ensures EADP technologies meet game team expectations of schedule and quality. You will be on point to deliver technical information on EADP products, run platform evangelism activities, build and communicate plans and status updates and ensure EADP solves customer problems.

The Senior Developer Relations Manager is a hybrid role requiring 3 days a week in our Vancouver office. You will join an established team of international Dev-Rel staff, reporting to the Developer Relations Director.

Required Qualifications / Skills

• 5+ years experience in Software Development, Platform Evangelism, Developer Relations or Program Management in a distributed team environment.
• Experience with highly available online services and platforms
• Creative and strategic thinker who can consider needs holistically across a broad spectrum of services providing pragmatism and diligence
• Experience managing senior technical and non-technical leadership needs.
• Demonstrable skills in predicting and removing blockers and ability to manage incidents and escalations
• Data-driven decision-making to inform delivery and prioritization

Bonus Experience

• Product development experience including Agile and Waterfall methodologies
• Game development experience

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) *$138,700 - $199,900 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.