Site Reliability Engineer I

As a Junior Site Reliability Engineer, you will be part of a team responsible for ensuring the reliability, performance, and observability of our transaction processing and settlement platforms across both on-prem and cloud environments. This role is ideal for someone with a strong interest in monitoring, automation, and incident response, and who is eager to grow in a fast-paced, production-focused environment. You will work in shifts to support 24×7 operations and collaborate with cross-functional teams to drive continuous improvement.

Key Responsibilities:

• Industry Knowledge: Basic understanding of Financial Services or Settlement Systems.
• IT Management Tools: Use ServiceNow or JIRA for incident and task management.
• Infrastructure: Solid knowledge of IT hardware, networking, operating systems, and Active Directory.
• Web Servers: Configure and support Microsoft IIS or Apache Tomcat.
• Cloud Experience: Work with cloud platforms such as Azure, AWS, or GCP.
• Certificate Management: Handle the issuance, renewal, and management of SSL certificates.
• Scripting: Proficiency in PowerShell, Bash, Python, Ansible, .NET, or JavaScript.
• Application Performance/System Monitoring: Ensure high availability and reliability using tools like Splunk, SolarWinds, AppDynamics, DotCom, Prometheus, Grafana, or NewRelic.
• Middleware Tools: Support middleware and automation tools like ActiveBatch, RabbitMQ, UiPath, and Tibco.
• Infrastructure Design: Assist in designing and maintaining scalable, secure infrastructure.
• Release Management: Implement, monitor, and manage CI/CD pipelines.
• Collaboration: Work with development teams for smooth application delivery.
• Security: Follow security best practices and address vulnerabilities.
• 24/7 Support: Provide on-call support for critical issues.
• Support patching, audit readiness, and secure configuration practices across platforms.
• Contribute ideas and solutions to improve system reliability, reduce alert fatigue, and enhance team productivity.
• Continuous Improvement: Enhance system performance and scalability.
• Knowledge Management: Document and share knowledge effectively.
• ITIL Framework: Follow ITIL best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 0–3 years of experience in infrastructure operations, system administration, or SRE-related roles.
• Familiarity with monitoring tools (Prometheus, Grafana, Splunk, SolarWinds).
• Basic scripting skills (PowerShell, Bash, Python).
• Exposure to cloud platforms (GCP, Azure, AWS).
• Understanding of ITIL practices and incident/change management workflows.
• Strong communication and collaboration skills.
• Willingness to work in a 24×7 support environment and learn continuously.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.