Principal Presales Solution Architect - Digital Workplace Services

13 Minutes ago • 8 Years +
Devops

Job Description

As a Principal Presales Solution Architect for Digital Workplace Services, you will be responsible for gathering and analyzing client requirements, setting solution and pricing strategies, and developing comprehensive proposals. This role involves leading solution reviews, participating in client meetings and contract negotiations, and creating client Statements of Work. Success requires a Bachelor's degree, strong English language skills, and over 8 years of experience in End User Managed Services or Digital Workplace Services, with a preference for 2-3 years in presales solution architecture.
Good To Have:
  • 2-3 years presales solution architect experience preferred.
Must Have:
  • Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics.
  • Set solution and pricing strategy, develop effort and cost estimates.
  • Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
  • Lead solution reviews and obtain approvals from key stakeholders.
  • Participate in client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW.
  • Bachelor’s degree in business, finance, or technology or equivalent.
  • Strong English language skills are mandatory.
  • 8+ years’ experience in End User Managed Services/ Digital Workplace Services.
  • Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills.
  • Experience developing cost/benefit analysis and determining the risk associated with a given solution.

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Principal Presales Solution Architect - Digital Workplace Services

What success looks like in this role:

  • Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA’s, contacts and events count, AHT, ToT, etc,).
  • Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
  • Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
  • Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
  • Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW

You will be successful in this role if you have:

  • Bachelor’s degree in business, finance, or technology or equivalent
  • Strong English language skills are mandatory
  • 8+ years’ experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred
  • Has a good understanding of competitive landscape, products and/or services
  • Excellent communication, analytical and troubleshooting skills
  • Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
  • Experience developing cost/benefit analysis and determining the risk associated with a given solution

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

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