Senior Engineering Manager - Mail Intelligence

Yahoo Mail is a leading consumer inbox serving hundreds of millions of users, providing an organized and efficient email experience across devices. The Mail Intelligence team develops scalable AI/ML capabilities to personalize user journeys and uncover interests across the Yahoo ecosystem. This role involves leading a team of 15 engineers, overseeing the development and deployment of intelligent solutions using NLP, GenAI, and ML, and maintaining high engineering standards to deliver exceptional user experiences.

Must Have

• Contribute to Mail Intelligence Mission
• Build scalable AI/ML solutions for user personalization
• Manage a team of 15 engineers (ML, Data, Backend)
• Oversee development and deployment of intelligent capabilities using NLP, GenAI, ML
• Collaborate with cross-functional teams
• Maintain high standards in engineering, code quality, and architecture
• Foster innovation, ownership, and continuous improvement
• Manage timelines, resources, and deliverables
• Develop team members through coaching and career development
• Deliver high-quality engineering outcomes
• Engage stakeholders for requirements and updates
• Optimize cost, quality, and speed in solutions
• Strong foundation in computer science, data science, or related field
• 8+ years of experience, including 3+ years of leadership experience
• Deep expertise in building highly scalable applications, data engineering, or machine learning systems
• Proficient in Python, Java, or C++
• Proficient in discriminative and generative AI
• Proficient in big data technologies like Hadoop and Spark
• Strong analytical skills
• Customer focus

Good to Have

• Experience with cloud-native architectures
• Experience with public cloud platforms, especially Google Cloud Platform (GCP)
• Prior experience working with email systems or related technologies
• Excellent communication and collaboration skills in a global team environment
• Master's degree in Computer Science, Data Science, or a related field

Perks & Benefits

• Healthcare
• 401k
• Backup childcare
• Education stipends
• Flexible hybrid work options
• Discretionary annual bonus or commissions

Yahoo Mail is the ultimate consumer inbox with hundreds of millions of users. It’s the best way to access your email and stay organized from a computer, phone or tablet. With its beautiful design and lightning fast speed, Yahoo Mail makes reading, organizing, and sending emails easier than ever.

Yahoo Mail is the ultimate consumer inbox with hundreds of millions of users. It’s the best way to access your email and stay organized from a computer, phone or tablet. With its beautiful design and lightning fast speed, Yahoo Mail makes reading, organizing, and sending emails easier than ever.

A little about Us

As a global email provider, Yahoo Mail is the ultimate Consumer Inbox with over 220 million monthly active users. It is the best way to access your email and stay organized from a computer, phone or tablet. We create technology that changes the internet while handling billions of inbound connections per day to manage trillions of messages requiring petabytes of efficient storage.

Yahoo Mail's vision: Be the best consumer email platform to help users run the business of their life.

The Yahoo Mail engineering team develops solutions powering our mail brands, including a next-generation infrastructure that we are 100% moving to a native public cloud architecture.

About the team:

The Mail Intelligence Org develops intelligent capabilities at scale to uncover interests, reveal habits, and personalize user journeys across Yahoo Mail and the entire Yahoo ecosystem.

We seek innovative, entrepreneurial, and passionate engineers dedicated to delivering exceptional user experiences. Your passion and ownership mindset are as vital as the high engineering standards, code quality, and world-class architectural skills we uphold.

We manage billions of mail messages with advanced backend systems and algorithms, including NLP, GenAI, and ML techniques. Our infrastructure extracts information, creates enhanced content, and integrates diverse data sources to amplify key insights. This work presents rewarding technical challenges for high-caliber engineers eager to tackle impactful problems.

Sounds Exciting? Then, come join us!!

Responsibilities:

• Contribute to Mail Intelligence Mission: Support the development of AI/ML capabilities that enhance user personalization and insights within Yahoo Mail and the broader Yahoo ecosystem.
• Innovate and Personalize: Build scalable AI/ML solutions that identify user interests and habits, contributing to personalized user experiences.
• Team Leadership: Manage a team of 15 engineers, including ML, Data, and Backend Engineers.
• Development and Deployment: Oversee the development and deployment of intelligent capabilities at scale, leveraging NLP, GenAI, and ML techniques.
• Collaboration: Work closely with cross-functional teams, including tech leads and architects, to integrate new AI/ML features and improve existing platforms, ensuring smooth user interactions.
• Commitment to Excellence: Maintain high standards in engineering, code quality, and architecture.
• Culture of Innovation: Foster innovation, ownership, and continuous improvement within the team.
• Project Management: Manage timelines, resources, and deliverables to meet objectives.
• People Management: Develop team members through coaching and career development.
• Managing Engineering Outcomes: Deliver high-quality engineering outcomes aligned with business needs.
• Managing Stakeholders: Engage stakeholders for requirements, updates, and expectation management.
• Balance Tradeoffs: Optimize cost, quality, and speed in solutions.

A lot about YOU

• Educational Background: You have a strong foundation in computer science, data science, or a related field, with a focus on machine learning and AI technologies.
• Leadership: You possess strong leadership skills and have a proven track record of managing high-performing engineering teams.
• Technical Expertise: You have deep expertise in at least two of the following areas — building highly scalable applications, data engineering systems, or machine learning systems — and are passionate about solving complex technical challenges.
• Collaboration: You thrive in a collaborative environment, adept at working with geographically distributed teams across global locations.
• Strategic Vision: You align team goals with the broader organizational strategy and drive long-term success.
• Stakeholder Management: You engage effectively with stakeholders to gather requirements, provide updates, and manage expectations.
• Mentorship and Development: You are committed to mentoring and developing team members, fostering a culture of growth and learning.
• Problem-Solving Ability: You excel at tackling complex problems with data-driven approaches.
• Customer Focus: You have a strong focus on understanding and meeting customer needs, ensuring that solutions deliver value to users.
• Continuous Learning: You are eager to stay updated with the latest advancements in AI/ML and apply them to improve products and services.

Qualifications

• Educational Requirement: Bachelor's degree in Computer Science, Data Science, or a related field; a Master's degree is a plus.
• Leadership: 8+ years of experience, including 3+ years of leadership experience building and leading high-performing engineering teams.
• Technical Expertise: Proven leadership of data and ML engineers with strong skills in Python, Java, or C++; proficient in discriminative and generative AI, and big data technologies such as Hadoop and Spark.
• Collaboration: Effective in working with geographically distributed teams and cross-functional stakeholders.
• Strategic Vision: Ability to align team goals with organizational strategy for long-term success.
• Stakeholder Management: Skilled in engaging stakeholders for requirements, updates, and expectation management.
• Mentorship and Development: Experience in mentoring team members and fostering a culture of growth.
• Problem-Solving Ability: Strong analytical skills for tackling complex, data-driven challenges.
• Customer Focus: Proven track record of delivering solutions that meet customer needs and add value.
• Continuous Learning: Commitment to staying updated with advancements in relevant technologies.

Preferred Qualifications

• Cloud Experience: Experience with cloud-native architectures and public cloud platforms, especially Google Cloud Platform (GCP), is preferred.
• Mail Experience: Prior experience working with email systems or related technologies is a plus.
• Excellent communication and collaboration skills, with experience working in a global team environment.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more.

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (https://www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome.

The compensation for this position ranges from $143,625.00 - $299,375.00/yr and will vary depending on factors such as your location, skills and experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.

Currently work for Yahoo? Please apply on our internal career site.