Senior Enterprise Account Manager

1 Month ago • 10 Years + • Account Management • $155,000 PA - $215,000 PA

Job Summary

Job Description

As a Senior Enterprise Account Manager at Adyen, you will manage major enterprise merchants, building strong relationships with key contacts. You'll be managing relationships with international contacts across multiple industries and channels. The job involves understanding the unique needs of merchants, offering payments expertise, and guiding their growth. Responsibilities include relationship management, commercial negotiations, strategic consultation, leadership, project management, and providing feedback on product development. The role requires proactive engagement, driving new business, and ensuring customer success.
Must have:
  • 10+ years of client-facing experience in account management or consulting.
  • Strong background in complex enterprise software, infrastructure, or financial services.
  • Full professional written and verbal proficiency in English.

Job Details

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. 

We are looking for a proactive and adaptable Senior Account Manager to join our team in New York. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. 

Senior Account Manager

As a Senior Enterprise Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key contacts. You are a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with international contacts across multiple industries and channels. You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow. Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape.

Sounds exciting? Keep reading!

What You’ll Do:

  • Relationship management: Build deep trusting relationships with decision makers and executives on our most strategic accounts. Establish a global network within Adyen and work collaboratively across cultures and time zones.
  • Commercial acumen: Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts.
  • Strategic consultation: Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers. Use data to tell compelling stories and position yourself as a trusted partner and informed advisor.
  • Leadership: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
  • Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders.
  • Feedback: Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen’s product roadmap.

Who You Are: 

  • Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
  • Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
  • Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
  • Proficient synthesizing complex data sets and leading with a consultative approach
  • Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results

Additional Requirements:

  • You have a minimum of 10 years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services
  • You have full professional written and verbal proficiency in English
  • Some domestic and international travel required

The annual base salary range for this role is $155,000 - $215,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Similar Jobs

Toku - Senior Manager of Customer Success

Toku

United States (Remote)
2 Months ago
Rippling - Manager, Implementation (Benefits)

Rippling

United States (Hybrid)
3 Weeks ago
NVIDIA - Senior VLSI Integration Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
4 Months ago
Plaion - Disponent (m/w/d) mit Berufserfahrung

Plaion

Höfen An Der Enz, Baden-Württemberg, Germany (On-Site)
6 Months ago
Paytm - Area Sales Manager - EDC

Paytm

Vijayawada, Andhra Pradesh, India (On-Site)
1 Week ago
Google - Senior Account Strategist, Mid-Market Sales

Google

Mountain View, California, United States (On-Site)
2 Months ago
Activision - Senior Sales Account Executive

Activision

New York, United States (Hybrid)
4 Weeks ago
Toast - Territory Account Executive, Corona, CA

Toast

Corona, California, United States (On-Site)
2 Weeks ago
sitetracker - Enterprise Account Executive (Nordics)

sitetracker

London, England, United Kingdom (Remote)
8 Months ago
Haleon - Key Account Manager

Haleon

Stockholm, Stockholm County, Sweden (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Epic Games - Associate Art Producer

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
2 Months ago
Blinkhealth - Senior Software Engineer

Blinkhealth

India (On-Site)
1 Month ago
Social Discovery Group - Senior NLP Engineer

Social Discovery Group

(Remote)
2 Months ago
Philips - Senior R&D Project Leader-Pipeline

Philips

Suzhou, Jiangsu, China (On-Site)
1 Month ago
Aristocrat - Field Engineer I

Aristocrat

Oklahoma City, Oklahoma, United States (On-Site)
3 Weeks ago
Nice - Senior Product Management Operations

Nice

Manila, Metro Manila, Philippines (On-Site)
2 Weeks ago
Devoteam - Senior UI Developer and Designer

Devoteam

Amman, Amman Governorate, Jordan (On-Site)
3 Months ago
Headout - Senior Designer, Brand

Headout

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Tesla - Asset Management Specialist, Supercharging

Tesla

North Holland, Netherlands (On-Site)
4 Months ago
Unity - Mobile Automation Engineer

Unity

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in New York, United States

HCL Tech - Data scientist

HCL Tech

California, United States (On-Site)
2 Months ago
Glean - Technical Support Engineer

Glean

Palo Alto, California, United States (On-Site)
1 Month ago
HCL Tech - Technical Specialist

HCL Tech

Texas, United States (On-Site)
1 Month ago
zoox - Strategic Operations Analyst

zoox

Foster City, California, United States (Hybrid)
2 Months ago
Studio Wildcard - Technical Artist

Studio Wildcard

Redmond, Washington, United States (Hybrid)
3 Months ago
Qualcomm - System Performance Engineer, Senior Staff

Qualcomm

San Diego, California, United States (On-Site)
3 Weeks ago
Star schema - Customer Service Representative

Star schema

Xenia, Ohio, United States (On-Site)
1 Week ago
Snap Mobile INC - Account Executive

Snap Mobile INC

Valdosta, Georgia, United States (On-Site)
2 Months ago
Britive - SOFTWARE ENGINEER

Britive

California, United States (Remote)
7 Months ago
Pokemon - Senior Corporate Counsel, IP Enforcement

Pokemon

Bellevue, Washington, United States (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Raw group - Junior Financial Accountant

Raw group

Pietà, Malta (On-Site)
10 Months ago
kaizen gaming  - Key Account Executive

kaizen gaming

São Paulo, Brazil (Hybrid)
2 Weeks ago
MURKA - Team Lead VIP Account Manager

MURKA

(Remote)
3 Months ago
Jellyfish - Account Manager, Partnerships

Jellyfish

Baltimore, Maryland, United States (Hybrid)
3 Weeks ago
Snap Mobile INC - Account Executive

Snap Mobile INC

Ann Arbor, Michigan, United States (On-Site)
2 Weeks ago
Paytm - Senior Associate - Key Account Management - EDC

Paytm

Mumbai, Maharashtra, India (On-Site)
2 Weeks ago
MRI Software - Operations Financial Analyst - Accounting (UK Hours)

MRI Software

Cape Town, Western Cape, South Africa (Hybrid)
2 Months ago
Any Desk - Intern/Working Student Account Services

Any Desk

Stuttgart, Baden-Württemberg, Germany (Hybrid)
3 Weeks ago
DMG - Staff Accountant I

DMG

Cincinnati, Ohio, United States (On-Site)
2 Weeks ago
Tesla - Associate Payroll Specialist

Tesla

Brandenburg, Germany (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.


Paris, Île-de-France, France (On-Site)

New York, United States (On-Site)

New York, United States (On-Site)

London, England, United Kingdom (On-Site)

Amsterdam, North Holland, Netherlands (On-Site)

San Francisco, California, United States (On-Site)

Chicago, Illinois, United States (On-Site)

Chicago, Illinois, United States (On-Site)

Madrid, Community Of Madrid, Spain (On-Site)

Amsterdam, North Holland, Netherlands (On-Site)

View All Jobs

Get notified when new jobs are added by Adyen

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug