Senior Key Account Manager
Job Summary
Job Description
As a Senior Key Account Manager at Pattern, you will identify and engage with high-quality brands or manufacturers based in China that are selling in overseas marketplaces. You will organize meetings, pitch Pattern’s services, and conduct sales activities across the US, APAC, and EMEA to achieve revenue goals. This full-time role, based in Shanghai, involves researching client business goals, communicating value propositions, ensuring the successful implementation of new partners, and developing solution-based sales strategies. The role requires a strong work ethic, excellent communication skills, and the ability to work collaboratively with the sales team and other departments to implement solutions. The candidate must be able to travel up to 25% of the time.
Must have:
- 10+ years of complex ERP, MRP, PLM, CRM, or consulting-type enterprise selling
- 5+ years of cross-border experience
- Proven sales executive experience, meeting or exceeding targets
- Ability to drive the sales process from plan to close
- Excellent listening and negotiation skills
- Bachelor's Degree
Good to have:
- Experience with Salesforce CRM
- Previous exposure to Marketplaces, specifically (but not limited to) Amazon
- International experience
- Business development experience China’s overseas ecommerce ecosystem
- Proficiency in English and Mandarin Chinese.
3 skills required
Job Details
Job Description:
As a Named Account Manager on our Enterprise Sales team, you will identify and engage with high-quality brands or manufactures based in China that are selling in overseas marketplaces, as well as organize meetings and pitch Pattern’s services. You'll be conducting sales activities in the US, APAC, and EMEA as we accelerate towards our revenue objectives. This is a full-time role based in Shanghai, China.
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern and use your skills to push one of the fastest-growing companies in the US to the top of the list!
Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest-growing tech companies in North America by Deloitte and one of the best-led companies in America by Inc. More than 150 global brands like Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets rely on Pattern's global ecommerce acceleration platform to scale their business worldwide. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces®.
What is a day in the life?
- Research and understand the prospective client’s business goals, objectives and challenges
- Ability to communicate value propositions and recommendations effectively to the leadership within a prospective partner
- Active involvement in the implementation of each new partner to ensure a quick and complete realization of revenue
- Develop a culture of solution-based selling with a focus on value-based outcomes VS. feature/function
- Deliver aggressive sales plans by segment and territory
- Be an exemplary brand champion and work closely with marketing and product to maximize brand awareness and lead generation possibilities
- Comfortable using Salesforce and Strategic Selling Methodologies. – MEDDIC, Solution Selling and Challenger Sale Methodologies
- Must be willing to travel up to 25% of the time
- Required Qualifications
- Bachelor's Degree
- 10+ years of complex ERP, MRP, PLM, CRM, or consulting-type enterprise selling at the C-Suite
- 5+ years of cross-boarder experience
- Proven sales executive experience, meeting or exceeding targets
- Proven ability to drive the sales process from plan to close
- Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
- Excellent listening and negotiation skills
- Ability to represent Pattern in a polished and professional manner to existing and potential clients
- Strong work ethic and self-discipline.
- Experience with Salesforce CRM
- Previous exposure to Marketplaces, specifically (but not limited to) Amazon
- International experience
- Business development experience China’s overseas ecommerce ecosystem
- Proficiency in English and Mandarin Chinese.
- You will work alongside the US sales team and report to the Director of Sales. This team is data-driven and results-oriented. You will collaborate regularly with members of your team and work across departments with other senior-level colleagues to implement actionable solutions.
- You follow through with all assignments promptly
- You give 100% to all tasks and projects you are given
- You actively comment and participate in group collaborations
- You will take full ownership of your projects and follow through to completion
- Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions and continues to track the effects of the solutions using data.
- Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
- Discuss professional accomplishments with specific data to quantify examples
- Provide insights on how you can add value and be the best addition to the team
- Focus on mentioning how you would be partner-obsessed at Pattern
- Share experience on any side projects related to data and analytics
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About The Company
Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands. We thrive on high energy, professional excellence, and disciplined creativity.
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