Senior Manager – Application Integration / Support

A passionate professional with a focus on UNIX & Capital Markets is sought. If innovation and effectiveness drive you forward, this is the place for you! The organization is continuously revolutionizing markets and undergoing transformations while embracing new technologies to develop innovative solutions, constantly striving to rewrite tomorrow. In this role, you will be responsible for leading a team of eight Application Integration Engineers, driving operational excellence, process improvements, collaborating multi-functionally to align onboarding with product evolution, and monitoring critical metrics to implement corrective actions. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets. This position offers the opportunity to join the FinTech Client Success organization, an integral part of the company’s growth and success. The mission is centered around continuously improving customer experience, ensuring that clients successfully apply world-leading platforms and services to achieve their desired business outcomes. The company believes in advancing and powering economic progress for all, and its commitment to this purpose is reflected in investments in new capabilities, including cloud and AI, as well as top-tier talent.

Role Responsibilities -

We expect you to perform hands on data testing & application integration while onboarding new and existing customers onto the Trade Surveillance Software as a Service (SaaS).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with the global impact we create.

Besides working closely with your colleagues, you will also work closely with teams in other countries.

Team Management

• Manage a team of onboarding specialists and analysts.
• Allocate resources and monitor team performance.
• Ensure timely and quality delivery of onboarding projects.
• Drive operational excellence and process improvements.
• Collaborate cross-functionally to align onboarding with product evolution.
• Monitor KPIs and implement corrective actions.

Data Testing & Implementation:

• Perform data quality tests on customer data and work closely with the customer to resolve issues.
• Set up the application configurations as per the customer requirements and data quality.
• Preparation of customer sign-off document and go-live activities at the end of the UAT testing.
• Implement changes as per the change request document and perform necessary testing to ensure the changes are working as expected.

Team coordination:

• Work closely with functional analysts, sales, support & development teams to ensure smooth onboarding for all the new clients.

Planning and Reporting:

• Provide weekly project status reports to internal and external stakeholders.

We expect you to have:

• Prior experience managing team of more than 5 members.
• At least seven years of experience working on basic and advanced Unix / Linux commands and shell scripting.
• In-depth knowledge of Capital markets
• Prior experience working on version control tools like GIT.
• Prior experience in Customer Management.
• Ability to communicate clearly and professionally at all levels.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Experience Level: 9 to 12 years

It would be great if you have

• Understanding of OTC markets like Forex, Fixed Income etc.
• Understanding of trading protocols like FIX, Omnet etc.

Does it sound like you?

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Come as you are

The company is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

The company is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. The company is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit business.nasdaq.com. Check out more about our Life at the company.

Come as You Are

The company is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We Power the Markets that Power the World

At the company, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.

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What Makes the company Different? Our Purpose

We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’s how we do it, together. Want a deeper look into our culture? Explore our Culture Book.

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