Job Description
Leads the strategic planning, execution, and optimization of enterprise business applications to support operational excellence and business transformation. This role oversees cross-functional system initiatives, ensures platform scalability and integration, and guides a team in delivering high-quality application services aligned with organizational goals.
Key Responsibilities
- Drive the roadmap and governance of key enterprise applications, aligning system capabilities with evolving business needs.
- Manage a team of business systems professionals across application support, enhancement, and solution delivery.
- Partner with senior stakeholders across departments (Finance, HR, Operations, Sales) to define application strategies and implement solutions that drive efficiency.
- Oversee complex application projects, including new implementations, integrations, upgrades, and migrations.
- Ensure high availability, performance, and security of business-critical systems through monitoring and continuous improvement.
- Lead the evaluation, selection, and management of application vendors and service providers.
- Promote standardization, data quality, and automation across platforms and workflows.
- Provide mentorship, structure, and performance development for team members and cross-functional project contributors.
- Job Complexity: Leads complex, multi-system initiatives with cross-departmental reach and strategic impact. Balances operational excellence with innovation in business technology.
- Required Supervision: Operates with strategic autonomy. Defines team vision, roadmap, and application priorities in collaboration with executive leadership.
- Expertise: Deep understanding of enterprise application ecosystems, process automation, and business alignment. Recognized for leading transformation through systems strategy and delivery.
Skills and Experience
- Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field; Master’s degree preferred.
- 8+ years of experience in business applications or systems management, including 3+ years in a leadership or senior management role.
- Proven experience managing enterprise platforms (e.g., Salesforce, NetSuite, Workday, SAP, Oracle) and system integrations.
- Strong grasp of cross-functional business processes and how systems enable scalable execution.
- Track record of leading large-scale technology projects and optimizing complex application landscapes.
- Skilled in stakeholder engagement, change management, and vendor negotiations.
- Excellent leadership, strategic thinking, and cross-functional communication skills.
Perks and Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development