Senior Manager, Commercial Operations
Job Summary
Job Description
- 4+ years in commercial operations, strategy, or analytics
- Optimizing internal processes
- Cross-functional collaboration
- Analytical and problem-solving skills
- Prioritize multiple projects
- Strong communication skills
- B2B software or consulting experience
- Salesforce experience
- Business reporting tools (Power BI)
- Documentation platforms (Confluence, Miro, Contractbook)
- German language fluency
7 skills required
Job Details
Responsibilities
- Partner with Client Strategy & Value Creation, Business Development, and Marketing to ensure consistent execution of commercial priorities across teams.
- Lead the development and continuous improvement of scalable processes, tools, and KPI reporting that enhance operational transparency and decision-making.
- Provide strategic reporting and data-driven insights to support sales planning, goal tracking, and performance reviews.
- Support the design of mid-term plans, targets, and incentive models.
- Identify and drive operational improvements by analyzing internal performance data and translating insights into action.
Qualifications
- 4+ years of relevant experience in commercial operations, strategy, or analytics, ideally within a B2B software or consulting environment.
- Demonstrated success in optimizing internal processes and enabling cross-functional collaboration at scale.
- Strong analytical and problem-solving skills, with the ability to translate data into clear insights and decisions.
- Hands-on experience with Salesforce, business reporting tools (e.g. Power BI), and documentation platforms (e.g., Confluence, Miro, Contractbook) is a plus.
- Excellent organizational skills and ability to prioritize across multiple projects in a dynamic business environment.
- Strong communication and stakeholder management skills across all levels of the organization.
- Fluent in English; German is a plus.
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About The Company
realworld one is the global leader in enterprise virtual (VR) and augmented reality (AR) software solutions, focusing on the life sciences, analytical, diagnostics and medical, pharmaceutical, chemical and processing industries.
realworld one’s customers include several major, well-known companies such as Lonza, Illumina, ZEISS, Bio-Rad, Agilent Technologies, Beckman Coulter Life Sciences, Becton Dickinson, QIAGEN, Hologic, GEA Group, Leica Microsystems, and Tecan among many others.
With its comprehensive scientific and industry expertise, realworld one has developed a systematic approach to implementing VR and AR within the areas of sales and marketing, service and support, research and development, as well as manufacturing and production.
At present, the company employs more than 300 people at its headquarters in Freiburg im Breisgau (Germany) and at other locations in Berlin (Germany), San Diego (USA), Austin (USA), Bangalore (India), and Guangzhou (China).
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