Senior Manager, Data Operations

Everlaw is seeking a highly skilled Senior Manager to lead our Data Operations team.  Everlaw’s Data Operations team members are experts in handling ediscovery data processing and large-scale data migration projects on behalf of our large and diverse customer base. Ideal candidates for this role are strategic leaders who are passionate about supporting their direct reports, possess a deep expertise in ediscovery data processing and management, and have a keen ability to optimize workflows for efficiency and accuracy.

The Senior Manager of the Data Operations team will work closely with legal teams, litigation support professionals, and cross-functional stakeholders to ensure the integrity, security, and seamless transfer of sensitive case data across multiple platforms. This individual will also drive process improvements, uphold industry best practices, and ensure compliance with ediscovery and data governance standards.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. 
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Lead, mentor, and develop a team of Migration Analysts who specialize in transitioning data from a wide range of legal technology tools into Everlaw
• Develop and implement scalable and efficient data migration strategies, ensuring accuracy and completeness and identify potential risks in migration projects
• Establish and enforce data governance frameworks, ensuring high-quality data migration and compliance with industry standards
• Work closely with our Engineering, IT, Product, and GTM teams to align data migration plans with organizational goals
• Continuously refine migration methodologies, tools, and best practices to enhance efficiency and effectiveness
• Stay up to date with the latest data migration tools and technologies, recommending solutions to optimize the migration process
• Provide insights and performance reports on migration progress, highlighting key metrics and improvement opportunities

About You

• 5+ years of experience in data operations, data migration, or data management roles preferably in an ediscovery field
• 3+ years of experience in a leadership or management role overseeing data migration teams
• Strong knowledge of ETL processes, data warehousing, and cloud-based data migration technologies
• Expertise in data governance, compliance, and security best practices
• Strong problem-solving skills with the ability to handle complex data challenges
• Excellent communication and stakeholder management skills
• Experience working in cross-functional environments

Preferred Qualifications

• Certifications in ediscovery, data management, or cloud platforms (e.g., Certified E-Discovery Specialist [CEDS], Relativity Certified Administrator [RCA], AWS, Azure, GCP, or project management certifications such as PMP, Agile, or Six Sigma)
• Experience working with large-scale legal and compliance systems, including ediscovery platforms (Relativity, Everlaw, Nuix, OpenText Axcelerate), legal hold and matter management tools, and SaaS-based legal technology solutions
• Proficiency in scripting languages such as Python, R, or PowerShell for automating data processing, extraction, and transformation in ediscovery workflows
• Expertise in performing collection, processing, and analysis of ESI using industry-leading ediscovery platforms, ensuring defensibility, chain of custody, and compliance with legal and regulatory requirements

Benefits

• The expected salary range for this role is between $144,000 and $183,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks

Perks

• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
• Flexible work-from-home days on Tuesdays and Fridays
• Monthly home internet reimbursement
• Enjoy a wide variety of snacks and beverages in the office
• Bond over company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-BL1
• #LI-Hybrid