About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a skilled communications strategist and storyteller passionate about crafting compelling narratives that inspire business outcomes?

As the Senior Manager Program Communications for the SIC (Salesforce Innovation Center), you will be instrumental in building and implementing enterprise-wide communications strategies that inform and engage our most critical internal stakeholders across Product, Marketing, and Global Sales Leadership. Your work will be critical to sharing our program’s direct impact on their business and enrolling their support in our Program’s success.

Internally this role will also be vital in keeping the global SIC program aligned to internal announcements and program changes as we work through continuously evolving our own processes and ways of working.

Key Responsibilities

• Develop a comprehensive stakeholder alignment strategy focused on building a consistent communication cadence with leaders across Product, Marketing, and Sales to showcase the SIC program’s performance, innovation, and opportunities for partnership.
• Work across SIC teams to provide on-going communication strategy planning and execution support in order to uplevel all internal and external communications and program voice, such as daily copywriting, editing, distributing, and synthesizing of content that spans across various global audiences and platforms.
• Strategically lead and influence the communications for the SIC Program’s various GTM motions (e.g. demand generation programs and messaging, the Global SIC Resource Hub, and other globally leveraged tools and assets).
• Maintain and update communication templates, guidelines, and workflows that enable cross-functional team members to share holistic updates and information across multiple channels and teams.
• Lead project meetings, including kick-offs, brainstorming sessions, status reviews, and leadership approvals to drive accountability and ensure Key Performance Indicators (KPIs) exceed or meet outlined targets.

Preferred Experience and Skills

• 8+ years of experience in Strategic Communications, Product Marketing, Program Management, or a related field within the technology sector at a global, enterprise level
• Experience with the Salesforce products and/or other SaaS and B2B technology platforms
• Ability to understand what matters most to sellers and go-to-market teams and to align strategies and tactics to those priorities
• Comfortable working in ambiguity and confident in managing multiple projects simultaneously in a fast-paced and constantly evolving environment
• Proficiency in copywriting across multiple channels (email, blog, social, web, presentations)
• Experience with Salesforce, Google Suite, Slack
• Exceptional storytelling and presentation skills

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $169,600 to $233,200.

For California-based roles, the base salary hiring range for this position is $169,600 to $233,200.

For Illinois based roles, the base salary hiring range for this position is $155,400 to $213,800.