Senior Product Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Summary

Iron Mountain Digital Business Unit (DBU) is dedicated to transforming the information and content management industry. A pioneer in information management, Iron Mountain is now taking the significant step of making its proprietary platform, Insight Digital Experience Platform (Insight DXP), available as a SaaS solution to implementation partners and external clients.

We are seeking a Senior Product Manager – Experience and Engagement to lead a key strategic initiative within Iron Mountain DBU. This individual will be instrumental in evolving our intelligent content and information management platform into a world-class, enterprise-grade SaaS platform, serving enterprises, public sectors, partners, and global clients.

This role represents a high-impact leadership opportunity, bridging innovation, scalability, and customer success. It goes beyond a traditional product role, offering the chance to collaborate with leading engineers, designers, executives, and enterprise clients to reshape the content industry landscape.

In this role you will be:

• Defining and executing the strategy to evolve Insight DXP into a robust, client-ready SaaS platform.
• Engaging directly with enterprise clients to understand their needs, gather feedback, and ensure successful onboarding and long-term satisfaction.
• Leading cross-functional teams in the redesign of internal tools, transforming them into secure, intuitive, and high-performance software for external use.
• Partnering with internal teams such as Training, Support, and Operations to guarantee the platform delivers tangible client value.
• Overseeing complex, multi-stakeholder initiatives from initial discovery through to successful launch, ensuring clear milestones and cross-functional alignment.
• Collaborating closely with Engineering, Design, and Security teams to ensure products meet stringent standards for usability, scalability, and compliance.
• Staying current on industry trends, competitive landscapes, and regulatory changes to inform and refine product strategy and differentiation.

What you will need to succeed:

• BS required (Engineering or Design preferred); MBA highly desired
• 3-5 years of experience as a Product Manager for a global SaaS solution
• Proven experience with end-to-end product delivery
• Demonstrated ability to own and drive roadmap strategy and definition
• Experience managing feature delivery and product tradeoffs
• Proven ability to manage technical products and uphold high standards for engineering team solutions.
• Experience with Developer-centric platforms is preferred
• Skilled in representing and advocating for diverse critical customers and stakeholders during executive-level prioritization and planning
• Able to make the case for a product experience and can influence teams to dedicate resources
• Excellent communication skills and ability to navigate a matrixed organization are essential.
• Hands-on experience building quick product prototypes to improve efficiency and max impact.
• Self-starter, possesses flexibility to work in a fast-changing environment and ambiguous situations.

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