Senior Product Manager

Sword Health is seeking a Senior Product Manager to drive product strategy, roadmap, and execution for key metrics within its AI Care platform. This role involves leading a cross-functional squad to rapidly ideate and build AI-first solutions, focusing on a member-first perspective. The ideal candidate will make data-informed decisions, experiment constantly, and communicate progress effectively to leadership, contributing to Sword Health's mission of making world-class healthcare accessible.

Must Have

• 5+ years product management experience, 3+ in consumer digital products, proven track record of shipping products.
• 2+ years managing cross-functional teams (Engineering, Design, Data).
• Technical fluency to discuss deep topics with engineering and users.
• Bias for action: thrive in ambiguity, make fast decisions, validate assumptions.
• Outcome orientation: focus on metrics, fluent in KPIs (activation, engagement, retention).
• User-first mindset: translate complexity into simple, intuitive user experiences.
• AI fluency: practical understanding of AI tools for product development.
• Data fluency: strong analytical mindset, proficiency in data-informed decisions.

Perks & Benefits

• Comprehensive health, dental and vision insurance
• Equity shares
• Discretionary PTO/vacation
• Parental leave
• 401(k)
• Flexible working hours
• Remote work / Work from home
• Paid company holidays
• Free digital therapist for you and your family
• Meal allowance
• Remote work allowance
• Snacks and beverages
• English class

is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com

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We’re looking for a Senior Product Manager to help shape the future of Sword’s products. This is a senior role for someone who can think strategically, act fast, and deliver with impact.

We’re hiring across Europe! This role is fully remote — you can work from anywhere within Europe.

What you’ll be doing:

• Own end-to-end responsibility for one of our main metrics, driving product strategy, roadmap, and execution;
• Lead a dedicated cross-functional squad (data, design, engineering, clinical) to rapidly ideate, build, and iterate on solutions;
• Use AI as the foundation, not an add-on to reinvent how members access care;
• Drive rapid, data-informed trade-off decisions, balancing speed of iteration with quality and impact;
• Champion a holistic, member-first perspective, ensuring cohesive experiences across programs;
• Shipfast, experiment constantly, and learn quickly, proving impact every step of the way;
• Communicate progress, learnings, and strategic recommendations clearly to leadership and cross-functional partners;

What you need to have:

• Proven expertise: 5+ years of experience, of which 3+ in product management of consumer facing digital products, ideally in a B2C space, with a proven track record of shipping stellar products that drive business growth.
• Management experience: 2+ year managing cross-functional teams (Product Owners at Sword directly manage Engineering, Design and Data)
• Technical Fluency: Ability to discuss deep technical topics with engineering teams and the platform users (we don’t expect you to code).
• Bias for action: Thrives in ambiguity, makes decisions fast, and validates assumptions early. Proven ability to thrive in ambiguity, adapting quickly to changing priorities while maintaining high quality standards.
• Outcome orientation: Relentless focus on metrics and results, with fluency in KPIs like activation, engagement, and retention;
• User-first mindset: Ability to translate complexity into simple, intuitive, and cohesive user experiences.
• AI fluency: Practical understanding of how AI tools (not just chatGPT conversations) can accelerate product development, experimentation, and value delivery.
• Data fluency: Strong analytical mindset with proficiency in making data-informed, hypothesis-driven decisions.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

\*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

• English class

\*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

\*Please note that this position does not offer relocation assistance. If in Portugal, candidates must possess a valid EU visa and be based in Portugal.

complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.