Senior Product Manager

Zeta, a Next-Gen Banking Tech company founded in 2015, empowers banks and fintechs with its cloud-native processing platform, Zeta Tachyon. With over 1700 employees globally, including R&D roles, Zeta operates across the US, EMEA, and Asia. The company seeks a Senior Product Manager for its Synapse team, which builds digital banking experiences for banks and credit unions. The role involves leading product initiatives from ideation to execution, conducting market research, defining product vision and roadmaps, collaborating with UX and engineering teams, and utilizing data for optimization. The ideal candidate will have experience in product management, building scalable banking products, and a strong understanding of technology.

Must Have

• Lead product initiatives
• Conduct market research
• Define product vision
• Collaborate with UX designers
• Work with software engineering teams
• Utilize data-driven insights
• Partner with sales and marketing
• Stay abreast of industry trends
• Analytical Thinking & Research orientation
• Excellent communication skills
• Proficiency in product management tools (Jira, Confluence)
• Familiarity with agile processes
• Good understanding of technology

Good to Have

• Prior experience building consumer/commercial banking products at scale
• Experience in developing modern, cloud-native mobile/web products
• Software Engineering / Technical background
• MBA from a Tier 1 school

• Lead the ideation, prioritization, and execution of product initiatives aimed at enhancing retail and commercial banking digital experiences for banks and credit unions.
• Conduct market research, customer interviews, and competitive analysis to identify market trends, user needs, and opportunities for innovation.
• Define product vision, strategy, and roadmap aligned with business objectives and customer requirements.
• Collaborate with UX designers to create intuitive and engaging user interfaces that drive user adoption and satisfaction.
• Work closely with software engineering teams to translate product requirements into technical specifications and ensure timely delivery of high-quality products.
• Utilize data-driven insights and analytics to optimize product performance, drive user engagement, and inform decision-making
• Partner with sales, marketing, and business development teams to drive product adoption, customer acquisition, and revenue growth.
• Stay abreast of industry trends, emerging technologies, and regulatory developments to inform product strategy and roadmap.

• Analytical Thinking & Research orientation
• Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions.
• Experience conducting user research and usability testing.

• Communication
• Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management.

• Tools & Processes
• Proficiency in using product management tools, such as Jira and Confluence.
• Familiarity with agile development processes and principles.

• Technical Acumen
• Good understanding of technology stacks and the ability to engage effectively with technical teams.

• 8 - 12 years in a Product Management, prior experience building consumer / commercial banking products at scale
• Experience in developing modern, cloud-native mobile / web products and interfaces with contemporary UI/UX patterns
• Software Engineering / Technical background
• An MBA from a Tier 1 school would be a bonus

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success