Senior Product Manager - Technical

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:
As a Compliance Product Manager your main responsibility is to ensure our card processing platform is compliant with critical and mandatory compliance updates from the different card schemes (eg Visa, Mastercard, Discover, American Express) as well as local and regional regulators. You will prioritize compliance updates based on customer demand, compliance criticality, business impact and other factors to develop a comprehensive compliance roadmap for all of our regions. You will also work closely with other card product teams as well as client-facing teams to identify and quickly respond to requests for additional compliance features as requested by the business and/or our key clients.

Meet the team:
We are the Braintree Cards Processing team. We work to bring the latest features in credit, debit and prepaid card processing features to our merchants and consumers. We work across all divisions of PayPal to ensure we are delivering new cards processing features to our Enterprise merchants. You will work on the most critical core features of the PayPal Braintree payment platform, powering the most well-known Enterprise merchants globally.

Job Description:

Your way to impact:

• Formulate a long and short-term product strategy to develop industry leading merchant facing products

• Understand merchant behavior and data to understand their needs and pain points. Deep understanding of market landscape, and devise strategy to improve the customer impact.

• Deeply understand new card scheme and regulatory obligations as they relate to our merchants and be able to prioritize implementation based on multiple factors, including cost avoidance, improved acceptance, etc.

• Develop clear product roadmap and drive execution across the organization by developing trusted relationships with stakeholders and making strategic tradeoffs informed by data and driving execution.

Your day to day:

• Work with cross-functional teams (business, partners, program management, architecture, development) to drive alignment around product strategy.

• Own business outcomes and be responsible for meeting and exceeding revenue target.

• Define OKRs and proactively measure & KPIs to evaluate and understand product value.

• Identify new opportunities based on research, industry trends and best in-class product management and innovation practices, by developing a data-driven point of view by leveraging customer/consumer science best practices.

• Understand PayPal’s strategic and competitive position and deliver products that are recognized as best in class.

• Analyze current consumer and merchant experiences to define friction points and create seamless and effortless experiences.

• Define detailed product requirements, scope, ship, measure features and use rapid cycles to iterate and learn 

• Drive product development by building end-to-end solutions with a team of world- class engineers and designers 

What do you need to bring:

• 5-7 years of product management experience

• Proven track record for building, launching, and maintaining high-scale, successful products

• Experience creating and managing global product roadmap ensuring consistent execution of the product life cycle process from concept to launch

• Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer and other external stakeholder groups.

• Excellent verbal and written communication skills and ability to convey a product strategy to partners and senior leaders.

• Ability to juggle multiple priorities and thrive in fast-paced environments 

• Experience working with internet technologies, or the payments industry is desirable

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.