Description

Senior Program Manager

About The Role:

What You’ll Do:

• Strategic Roadmap Ownership & Program Leadership: Own the planning, execution, and delivery of highly complex, cross-functional product initiatives and programs, ensuring deep alignment with overall business objectives and long-term strategic timelines. This includes providing expert-level program management guidance and mentorship to your direct report.
• Executive Stakeholder Communication & Strategic Alignment: Proactively manage and strategically communicate program and project status, critical risks, and complex dependencies to all senior stakeholders, including executive leadership. You'll drive decision-making and ensure alignment on strategic priorities.
• Advanced Resource Planning & Optimization: Collaborate closely with product and engineering leadership to ensure optimal resource allocation and sophisticated capacity planning for ongoing and upcoming strategic initiatives, ensuring the right talent is deployed effectively to meet ambitious delivery goals.
• Enterprise Tooling & System Ownership: Identify, implement, and manage essential enterprise-level program management tools and systems to streamline workflows and enhance organizational efficiency across multiple teams.
• Continuous Process Innovation & Operational Excellence: Continuously evaluate, innovate, and improve program management processes and product development workflows across the organization, proactively identifying and resolving systemic operational bottlenecks and driving large-scale efficiencies.
• Strategic Reporting & Knowledge Leadership: Develop and maintain comprehensive program and project dashboards, executive-level reports, and strategic product documentation, providing clear, actionable visibility into progress, performance, and organizational best practices.
• Team Leadership & Mentorship: Directly manage, mentor, and develop a Program Manager, fostering a culture of excellence, collaboration, and continuous improvement.

Qualifications:

• 5+ years of progressive experience in program management within a large-scale technology or product-centric organization.
• 2+ years of leadership experience with a focus on optimizing complex product development processes.
• Proven track record of successfully delivering multiple complex, cross-functional, and high-impact programs on time, within budget, and to strategic objectives.
• Deep expertise in various product development methodologies (e.g., Agile, Scrum, Kanban) with a strong understanding of their practical application at scale.
• Extensive experience with enterprise-level product and program management tools (e.g., Jira, Asana) and sophisticated analytics platforms (e.g., Google Analytics, Adobe Analytics).
• Exceptional communication, interpersonal, and executive-level stakeholder management skills with the ability to influence, negotiate, and collaborate effectively at all levels of the organization.
• Superior analytical and complex problem-solving abilities, with a highly data-driven and strategic approach to decision-making.
• Highly organized with meticulous attention to detail and the ability to strategically manage multiple, competing priorities simultaneously in a fast-paced environment.
• A proactive, self-starter with a strong entrepreneurial spirit and a continuous improvement mindset, capable of driving change and innovation.

Desirable Skills & Experience:

• Experience in Product Operations, product management, or a similar role focused on optimizing product development processes.
• Significant experience in the e-commerce, affiliate marketing, or digital publishing industry.
• Certification in Program Management (e.g., PgMP, PMP).

We Offer Great Benefits:

• Company-sponsored medical, dental, and vision insurance (including domestic partner coverage) + pet insurance
• Flexible Vacation / Paid Time Off
• Charitable Giving Programs that include Paid Time off to volunteer and donation match
• Family Planning Programs like MAVEN Fertility Concierge
• Pregnancy and Paid Parental Leave (up to 16 weeks)
• 401K savings plan with employer match
• Employee stock purchase program (ESPP)
• Wellness Programs: Gym reimbursement, Lose It! and Calm subscriptions
• Hybrid, Remote and Flexible work arrangements
• Diverse and inclusive employee resource groups where you can collaborate with teams across the company while making an impact in the areas that most excite you!

U.S. Equal Employment Opportunity/Affirmative Action Information