Senior Sales Engineer, AI Platform

Uniphore is seeking a Senior Sales Engineer to act as a trusted technical advisor for enterprise clients, supporting the sales cycle from discovery to proof of concept. This role involves demonstrating Uniphore's Business AI Cloud platform, designing and prototyping intelligent AI systems, and translating complex enterprise challenges into transformative AI solutions. The engineer will lead technical presentations, build custom demos, and advise clients on AI adoption strategies, leveraging expertise in Generative AI, Agentic AI, and cloud platforms to drive measurable business outcomes.

Must Have

• Act as technical lead in the sales cycle
• Drive enterprise opportunities from qualification to close
• Understand how AI drives value in Enterprises
• Understand customer pain points in AI implementation
• Deliver compelling technical presentations and demos (GenAI, Agentic AI, RAG, LLM-based solutions)
• Build and deliver custom demos and POCs
• Conduct discovery sessions with stakeholders
• Translate business requirements into AI solution architectures
• Respond to RFPs/RFIs
• Advise clients on AI adoption strategies and integration
• 6+ years in pre-sales, solution engineering, or technical consulting (enterprise SaaS, AI, automation)
• Hands-on understanding of AI concepts (LLMs, RAG, prompt engineering, Agentic AI, AI security, ethical AI)
• Experience designing/selling AI platforms, data orchestration, or enterprise automation
• Expertise in major Cloud Platforms (AWS, Azure, GCP)
• Solid understanding of API Integration and Security (REST, GraphQL, OAuth 2.0, API keys)
• Data and Network Architecture Acumen
• Strong ability to explain technical concepts
• Proven track record supporting enterprise sales cycles and closing large deals
• Excellent communication, presentation, and stakeholder management skills
• Strong problem-solving and storytelling skills
• Ability to travel as needed

Perks & Benefits

• Annual incentive opportunity based on target achievement
• Pre-IPO stock options
• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) with a match
• Generous paid time off
• Paid holidays
• Paid day off for your birthday
• Other paid leave policies

Job Description

A global Business AI technology company, is seeking an experienced Senior Sales Engineer to join its high-performance Sales Engineering team to support its customer and strategic partners. As a Senior Sales Engineer, you will be a trusted technical advisor and strategic partner to our enterprise clients. You’ll collaborate closely with account executives, product management, and engineering to demonstrate the power of its Business AI Cloud platform - helping Fortune 1000 organizations design, prototype, and deploy intelligent AI systems that drive measurable business outcomes. You’ll lead the technical sales cycle from discovery to proof of concept, translating complex enterprise challenges into transformative AI solutions that showcase innovation, scalability, and value.

Team Charter and/or Mission: Our mission is to become trusted advisors to the clients and partners we work with, while advocating its AI platform. The sales engineering organization bridges our cutting-edge AI technologies with customer business outcomes—designing, showcasing, and delivering solutions that accelerate adoption, drive growth, and ensure customer success across industries and geographies. We will keep our client’s interests in the forefront while solving unique business problems harnessing the power of its AI platform and pre-built solutions.

Key Responsibilities

• Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities from qualification to close.
• Have a perspective on how AI can drive value in Enterprises and understand the power of language models and agents to impact business value across verticals and business functions.
• Understand customer pain points in driving and implementing AI solutions.
• Deliver compelling technical presentations, demos showcasing GenAI, Agentic AI, RAG, and LLM-based solutions.
• Build and deliver custom demos and POCs to validate business value and technical feasibility.
• Conduct discovery sessions with key business and technical stakeholders to uncover needs, pain points, and desired outcomes.
• Translate business requirements into AI solution architectures that leverage its capabilities, collaborating with product and engineering teams.
• Respond to RFPs/RFIs with detailed technical responses and solution designs.
• Advise clients on AI adoption strategies, integration with multi-modal data platforms, and industry best practices.
• Contribute to a culture of technical excellence, customer obsession, and innovation.
• Build and maintain deep domain expertise in AI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption.

Skills and Qualifications

• 6+ years of experience in pre-sales, solution engineering, or technical consulting – preferably within enterprise SaaS, AI, or automation platforms.
• Hands-on understanding of AI concepts: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, Agentic AI architectures, AI security and governance, and ethical AI
• Experience designing or selling AI platforms, data orchestration, or enterprise automation solutions.
• Expertise in major Cloud Platforms: Demonstrated understanding of cloud computing principles and architecture, particularly as they relate to deploying and scaling enterprise AI/SaaS solutions (e.g., AWS, Azure, or GCP). This includes familiarity with core services like compute, storage, networking, and serverless functions.
• Solid Understanding of API Integration and Security: Practical experience with designing, integrating, and securing API connections between AI platforms and underlying business applications (e.g., CRM, ERP, data warehouses). Knowledge of protocols (e.g., REST, GraphQL) and authentication mechanisms (e.g., OAuth 2.0, API keys) is essential.
• Data and Network Architecture Acumen: Ability to discuss and propose solutions regarding data governance, network segmentation, and enterprise security requirements when deploying cloud-native or hybrid AI solutions.
• Strong ability to explain technical concepts to both technical and non-technical stakeholders.
• Proven track record supporting enterprise sales cycles and closing large deals.
• Excellent communication, presentation, and stakeholder management skills with the ability to engage with all levels within large enterprises, from C-suite to technician.
• Strong problem-solving and storytelling skills—able to connect AI capabilities to strategic business outcomes.
• Ability to travel as needed for client engagements.