Senior Software Engineering

22 Minutes ago • 5 Years +

Job Summary

Job Description

Salesforce is seeking a Senior Software Engineer to design, build, and scale next-generation distributed systems. This role involves improving performance, reliability, and automation of cloud-native platforms and services. The engineer will solve complex challenges, contribute to mission-critical systems, and work on scalable backend systems, cloud-based services, and automation tooling. Key responsibilities include writing clean, testable code, enhancing observability, and collaborating with product and infrastructure teams in an Agile environment.
Must have:
  • Design, build, and maintain scalable backend and cloud systems.
  • Write clean, testable, efficient code.
  • Develop automation and tooling for system reliability.
  • Enhance observability (monitoring, logging, tracing).
  • Collaborate with product and infrastructure teams in Agile.
  • Contribute to CI/CD pipeline improvements.
  • Participate in incident response and root cause analysis.
  • 5+ years in software engineering (Python, Go, or Java).
  • Experience developing and deploying production-grade software.
  • Strong understanding of software design principles.
  • Proficient in Git and collaborative version control.
  • Experience with API development (RESTful or gRPC).
  • Hands-on experience with distributed systems in cloud (AWS, GCP, Azure).
  • Expertise in Kubernetes and container orchestration.
  • Familiarity with infrastructure-as-code tools.
  • Solid understanding of Linux/Unix systems and troubleshooting.
  • Familiarity with monitoring and observability tools.
  • Understanding of key Internet protocols.
  • Exposure to SRE practices.
Good to have:
  • Experience working in compliance-sensitive, global, or multi-tenant environments.
  • Exposure to chaos engineering, fault injection, or performance/load testing tools.
  • Experience with AI/ML platforms, agents, or intelligent observability systems.
  • A data-driven mindset for identifying systemic issues and driving reliability improvements.
  • Strong written and verbal communication skills, with an emphasis on documentation and collaboration.

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re looking for a Senior Software Engineer to help design, build, and scale the next generation of our distributed systems. As part of a high-impact engineering team, you will work on improving the performance, reliability, and automation of our cloud-native platforms and services. This is a great opportunity to solve complex engineering challenges while contributing to mission-critical systems at scale.

Responsibilities

  • Design, build, and maintain scalable backend systems and cloud-based services.
  • Write clean, testable, and efficient code following engineering best practices.
  • Develop automation and tooling to reduce manual effort and improve system reliability.
  • Enhance observability through monitoring, logging, and distributed tracing.
  • Support integration of AI-driven automation and observability platforms.
  • Work closely with product and infrastructure teams to ship features and improvements iteratively in Agile teams.
  • Contribute to CI/CD pipeline improvements to streamline delivery and deployment.
  • Collaborate with cross-functional teams to define and track SLIs/SLOs and support service reliability.
  • Participate in incident response, root cause analysis, and long-term remediation.

Required Skills

  • 5+ years of experience in software engineering using Python, Go, or Java to build scalable, production-grade systems.
  • Demonstrated experience in developing and deploying production-grade software applications or services.
  • Strong understanding of software design principles such as modularity, separation of concerns, fault tolerance, and scalability.
  • Experience with writing and maintaining test suites, including unit, integration, and end-to-end tests.
  • Proficient in using Git and working within collaborative version control workflows.
  • Familiarity with CI/CD systems and deployment automation best practices.
  • Experience with API development using RESTful or gRPC standards.
  • Participation in Agile development processes such as Scrum or Kanban.
  • Experience conducting code reviews and a solid commitment to clean, maintainable code.
  • Infrastructure & Systems Skills
  • Hands-on experience operating and scaling distributed systems in a cloud environment (AWS, GCP, or Azure).
  • Strong experience with AWS or GCP and services like EC2, VPC, IAM, S3, EKS.
  • Expertise in Kubernetes and modern container orchestration.
  • Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi).
  • Experience with Docker and Kubernetes in production environments.
  • Solid understanding of Linux/Unix systems and strong troubleshooting skills.
  • Familiarity with monitoring and observability tools such as Prometheus, Grafana, Datadog, or Splunk.
  • Understanding of key Internet protocols (TCP/IP, DNS, HTTP/S, TLS).
  • Exposure to SRE practices including SLIs, SLOs, incident response, and postmortems.

Desired Skills

  • Experience working in compliance-sensitive, global, or multi-tenant environments.
  • Exposure to chaos engineering, fault injection, or performance/load testing tools.
  • Experience with AI/ML platforms, agents, or intelligent observability systems.
  • A data-driven mindset for identifying systemic issues and driving reliability improvements.
  • Strong written and verbal communication skills, with an emphasis on documentation and collaboration.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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