Senior Technical Writer

Senior Technical Writer

WHAT MAKES US, US. 

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!  

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. 

If you like what we’re saying, keep reading! 

WHY THIS ROLE IS IMPORTANT FOR US

Do you aim to develop documentation that makes users succeed and look good? Do you enjoy learning about complex user scenarios and presenting them clearly? And do you enjoy working in a challenging, agile software development environment?

Join our user documentation team as a Senior Technical Writer for the Platform development line.

We are a collaborative group of technical writers committed to delivering high-quality, user-centric documentation for our investment management solutions and services. We continuously develop and improve our own content management policies and procedures. Our supportive team spirit, buddy programs, and peer processes ensure that we technical writers can efficiently work together and grow professionally and as a team.

We expect you to be comfortable working independently across our agile teams: You will collaborate with a variety of stakeholders to gather information and create structured, consistent content for effective user assistance that contributes to business outcomes.

The Platform development line, which you will join, focuses on the technical foundation of SimCorp offerings, such as the installation, configuration, administration, and maintenance of products and services.

WHAT YOU WILL BE RESPONSIBLE FOR

• Research, create, and maintain clear and easy-to-find user documentation in several formats at high quality and without supervision, according to our standards and guidelines, to ensure that users can work efficiently.

• Contribute modular, structured content to the topic repository to ensure that user documentation is created efficiently from a single source without redundancies or contradictions.

• Collaborate with four or more agile teams to ensure the efficiency and effectiveness of our agile user documentation processes.

• Support and guide agile teams in their contributions to the user documentation.

• Communicate clearly and reliably with stakeholders.

• Contribute to writing work groups which define and improve documentation standards and processes to ensure that they add value for SimCorp clients and SimCorp itself.

• Support technical writer colleagues by editing their content to ensure high quality and consistency of the documentation.

WHAT WE VALUE

• At least five years of experience in technical communication about product and service platforms in a software development organisation.

• Experience working with APIs and cloud technologies such as Microsoft Azure.

• Proficient oral and written communication skills in English.

• Practical experience with topic-based authoring in a structured authoring environment.

• It’s beneficial if you have practical experience working:

  • In an agile environment.

  • In a DevOps or Continuous Delivery environment.

  • With PowerShell scripts and VS Code.

  • With MadCap Flare.

  • With git.

You enhance our team of technical writers if you

• Are curious to develop yourself as a technical writer and grow professionally.

• Seek collaboration with stakeholders, such as product owners, software engineers, UX designers, and so on.

• Explore possibilities to improve documentation standards and processes.

• Can listen and share with kindness.

If you come work with us as a Senior Technical Writer, we will

• Welcome you to a skilled, experienced team of around 20 technical writers.

• Pair you with a Lead or Principal Technical Writer to help you onboard.

• Empower you to succeed and thrive with our processes and systems.

• Support your professional development and encourage your curiosity.

BENEFITS
Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and work-life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.  

NEXT STEP
Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photos, age, or any non-professional information from your application. Thank you for aiding us in our endeavour to mitigate biases in our recruitment process.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you in discovering the right role for you. The approximate time to consider your CV is three weeks. 

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

WHO WE ARE?
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. 

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. 

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. 

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