Service Expert - Card Products Development

Company Description

We are TBC, a technology company, where the boldest and most determined team creates customer-centric services, products, and opportunities.

Through innovations and technologies, we fulfill our mission and simplify people's lives.

We support you in development, achieving goals, and creating your success story - the main thing is to believe.

Job Description

In TBC's Card Business and Loyalty Development League, in the Card Products Development Agile team - we are looking for a Service Expert.

You will be a team member who will take care of the development of card products, simplifying and improving card processes and procedures!

You will work with Agile approaches and make a huge contribution to creating and improving new and existing card products and processes.

Who we are looking for:

• If you are energetic, motivated, and observant;
• You love communicating with people;
• You have high motivation and a sense of responsibility;
• You are constantly aware of the existence/activities of companies in the market and are ready for tireless work;
• You have good verbal and written communication;
• You have the ability to work on several projects simultaneously;
• You are not afraid of challenges and novelties;
• You will be able to work with self-organized teams.

What will you do?

• Participate in the creation of new card products
• Order tasks to relevant teams
• Simplify and improve existing card processes
• Share updated processes with various teams
• Work towards achieving set goals;
• Participate in the implementation/development of innovative offers.

Qualifications

You must have:

• Knowledge of bank processes/products
• Knowledge of card products
• Experience working as a Service Expert in an Agile (Kanban/Scrum) team (preferred)
• Knowledge of business process methodologies;

It would be good if you have:

• Experience in product development;
• Analytical and logical thinking;
• Ability to work in a team;
• Ability to make independent decisions;
• Ability to plan and organize activities;
• You must be communicative and initiative-taking.

Additional Information

TBC, for the purpose of determining the candidate's suitability for the vacancy, processes the candidate's personal data in accordance with the requirements of the Georgian Law "On Personal Data Protection". Information about the candidate may also be processed for the purpose of determining the candidate's suitability for future vacancies. Information about the candidate is stored for a period not exceeding 3 years. In case you do not wish further data processing and wish to change or delete data, please contact us via the link and through the communication channels provided on the same link: Privacy - TBC Bank

TBC also shares your information with companies within the TBC Group (TBC Bank Group PLC). Subsidiary companies also ensure the processing of personal data in accordance with the law. In case you do not wish to share data with companies within the TBC Group, please contact us via the same link: Privacy - TBC Bank

TBC's candidate selection process is in accordance with the requirements of the Law "On the Elimination of All Forms of Discrimination" and the principles of equal treatment of persons, which excludes discrimination against persons on any grounds. If you see signs of discriminatory treatment towards you, contact us: 032 2 27 27 27 * 1998;

We will only contact those who pass the first stage of selection and are granted candidate status.