Site Reliability Engineer II

As we embark on a journey to transform the Network Services Group in CME, we are seeking a Site Reliability Engineer II to join our dynamic team. In this role, you will design, develop and maintain self-service tools and applications that enhance productivity and reduce operational costs. You will work across the full stack—both front-end and back-end—to architect microservices (GKE) in Google Cloud Platform (GCP), driving our infrastructure towards greater automation and reliability.

We are a global team across US, UK, India and Singapore made up of a diverse range of people from varied backgrounds who each bring unique network experiences and skill sets. The relatively new Network Reliability/Automation team are responsible for building a suite of custom automation tools and developing our self-healing capabilities while working closely with other members of the Network Services team in project delivery to ensure one of the largest Exchange network infrastructures in the world is highly available, resilient, secure and reliable.

Responsibilities

• Design, develop and maintain self-service and automation tools to streamline IT operations and reduce manual effort.
• Engage in full-stack development, delivering responsive front-end interfaces as well as robust scalable back-end services.
• With support Architect, deploy and scale microservices on GCP, with particular emphasis on containers and Google Kubernetes Engine (GKE).
• Manage cloud infrastructure via Infrastructure-as-Code (IaC), primarily using Terraform to provision and maintain resources.
• Operate and troubleshoot solutions on Linux-based platforms, leveraging Visual Studio Code (VSCode) as the primary development environment.
• Adhere to software engineering best practices, including PEP8 coding standards, SOLID design principles, and established SDLC processes.
• Implement and manage CI/CD pipelines with a DevOps mindset, ensuring rapid, reliable delivery of code.
• Develop and consume Flask-based RESTful APIs to support network and security automation.
• Collaborate within an Agile Scrum framework, utilising tools such as Bitbucket and Jira to track progress and manage sprints.
• Apply strong analytical and problem-solving skills to balance multiple project variables and deliver high-quality solutions on schedule.

What we are looking for

• Approximately 2-3 years’ hands-on Python programming experience, with a demonstrable track record of automation or tooling projects.
• Knowledge and experience working with both Python Django and Flask in a corporate environment.
• Any experience in network and security automation, coupled with understanding of network fundamentals (routing, switching, firewalls, VPNs) would be beneficial.
• Experience developing REST APIs using Flask (or a comparable Python framework).
• Applicants with front-end experience using Javascript/JQuery/HTML5/CSS would be ideal.
• Familiarity with Infrastructure-as-Code using Terraform (or similar) to manage cloud resources.
• Comfortable working in Linux environments and proficient in using Visual Studio Code (VSCode).
• Strong software engineering mindset: adherence to PEP8, SOLID principles, and best practices for SDLC, CI/CD and DevOps.
• Excellent communication skills, both verbal and written, with the ability to convey technical concepts to diverse stakeholders.
• Highly analytical, with the ability to troubleshoot complex issues and manage multiple tasks concurrently.
• Experience working in Agile Scrum teams, utilising Bitbucket and Jira (or equivalent tools) for version control and project tracking.

Personal Attributes

• Proactive and positive attitude, taking initiative to identify and resolve issues ahead of time.
• Collaborative team player, eager to contribute knowledge and assist colleagues.
• Innovative thinker who brings fresh ideas and constructive suggestions for continuous improvement.

Education

Bachelor’s Degree in Computer Science, Engineering or a related field is preferred. Equivalent practical experience will also be considered.

Company Benefits:

• Bonus Programme
• Equity Programme
• Employee Stock Purchase Plan (ESPP)
• Private Medical and Dental coverage
• Mental Health Benefit Programme
• Group Pension Plan
• Income Protection
• Life Assurance
• Cycle To Work
• EV Car Benefit Scheme
• Gym Membership
• Family Leave
• Education Assistance – MBA/Advanced Degree/Bachelor Degree
• Ongoing Employee Development Training/Certification
• Hybrid Working