Site Reliability Engineer, Traffic Platform

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. The Traffic Infrastructure Global Engineering (TIGE)-Traffic Platform team at ByteDance builds and operates multi-cloud based large scale network services around the world that we use to accelerate and optimize network traffic for Tiktok and a variety of application services for ByteDance internal customers, which include but are not limited to layer 4 loadbalancing, layer 4/7 acceleration, global ingress, CMAF, FaaS and WAF, etc. By joining us, you can work within a brilliant team and learn how to build Tiktok scale network traffic platform which serves billions of users globally. Responsibilities • Responsible for setup, maintenance and feature releases of the load balancer components. • In charge of incident response and troubleshooting of the load balancers. Design, improve and contribute to disaster recovery plans. Understand and execute the most suitable disaster recovery plan during emergency. • Responsible for instructing and supporting internal users to use the load balancer platform. • Responsible for capacity management of the load balancers. Ensure the SLA and performance of the load balancers, ensure the quality of traffic entrypoint of the datacenters. • Research, design, and develop computer and network software or specialised utility programs. • Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. • Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures. • Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Minimum Qualifications • Bachelor’s degree in any of these faculties: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) • Experience working with traffic systems from CDNs to load balancers and beyond. • Knowledge of network infrastructure and/or routing. • Experience with Layer 4 / Layer 7 loadbalancers. • Knowledge of protocols, including TCP/IP, HTTP, RPC, TLS etc. • Experience working with containerized environment. • Experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python. • Self-driven and capable of coping with ambiguity and moving projects from concept to delivery. • Strong in analytical skills and the ability to solve real world problems in a fast moving environment. Preferred Qualifications • Experience in designing, analyzing and building automation and tools for large scale systems • Experience in building solutions with AWS, Google, Azures and other cloud services. • Experience in networking technologies such TCP/IP, HTTP, DNS, etc. in a carrier-grade environment. • Experience in developing and operating one or more of following systems: Kubernetes, Nginx, ipvs, ELK stack, etc. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2