SMB Account Executive

As an Account Executive, you will drive the company's future growth engine by establishing relationships with prospective SMB clients across the full EMEA and APAC region and turning them into happy users. You’ll be responsible for a large volume of book of new business (as the first point of contact for many new and growing businesses interested in the platform) and handle the full sales cycle right through to onboarding new users.

You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organisation, including CTO, COO, and CFO. You have experience working with small/medium businesses. You have an understanding of the buyer journey and can lead short, single stakeholder deals as well as complex multi-party sales in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. Finally, you’ll develop scalable strategies and repeatable processes that enable us to amplify the number of new SMB businesses joining the company.

If you’re hungry, hard-working, persistent, and a great teammate, we want to hear from you!

Who you’re committed to being:

• Passionate about solving problems that will help the business, even when beyond your core role
• An active listener with superb 'discovery' skills and the ability to deeply dive into a customers problems in order to help solve them
• Collaborating with the company's to access and define their goals, problems and needs to align the solution to this
• Consistently demonstrate alignment to the company's culture & values in how you behave both internally and externally
• Driven, self-motivated with high level of resourcefulness and integrity
• Results-oriented mentality
• Self aware and collaborative in your style and approach

What you’ll do:

• Demonstrate & implement internal sales methodology on deals
• Develop multi-level relationships with customers and create a clear contact map for each client within all lines of business
• Build quarterly victory plans, looking at internal capability, external market dynamics, short and long term opportunities
• Delivering product demonstrations and presentations to Economic Buyer
• Prospect to build a strong pipeline and strong relationships with prospects
• Close new business consistently at or above quota level
• Develop in conjunction with your leader a strategic plan for the territory to execute against
• Passionate to share solution's value to prospects
• Implement social selling tactics in prospecting to ensure the brand is well represented
• Listen to the needs of the market and share insights with product and marketing teams
• Ability to effectively build trust-based relationships with senior-level sales professionals
• Proactively handle the activity across your territory, achieving Meeting KPI’s, and ensuring all opportunities are updated regularly within our CRM system.
• Handle any inbound leads in a timely manner, using Value selling discovery techniques to drive high win rates.
• Using data to drive persuasive strategic customer conversations
• Understand the full customer lifecycle and be proficient in all areas of the sales lifecycle

Experience you’ll bring:

• 1+ year relevant job experience in a similar role, Business Development or account management within technology or software industry
• Proven track record of outstanding sales success
• Experience with Salesforce or similar CRM tools preferred
• Understanding and experience in selling to Learning & Development, IT and Creative decision makers preferred

Requirements:

• Excellent interpersonal and communication skills (verbal & written) including outstanding telephone presence
• Savvy business and financial focus
• Self-motivated, accountable approach, combined with strong sense of teamwork
• Affinity for technology required
• Ability to forecast accurately to ensure you are in control of your book of business
• Able to exercise discretion and independent judgment
• Understands various stages of typical solution sales cycle
• Follows through on actions, personifies 'being your word'
• Flexible and adaptable to change
• Strong organizational skills
• Ability to develop and execute a territory plan
• Results oriented: organizational, team, personal
• Ability to lead, influence and guide a solution sale
• Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Tuesday through Thursday and remote flexibility on Mondays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We’re mission-driven and values-guided.
• We have a strong commitment to diversity and belonging.
• We cultivate a culture of trust, autonomy, and collaboration.
• We’re lifelong learners and champion team member growth and advancement.
• We’ve got you covered: team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, subscription, professional development funds, and more.

About us:

The company provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on the platform to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. The company provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical Requirements:

This role is primarily performed in an office or home office setting and involves standard computer-based work.