Social Media Analyst

1 Month ago • 2 Years +

Job Summary

Job Description

As a Social Media & Directory Listings Manager, you will be responsible for managing the social media presence for a law firm and overseeing the law firm’s directory listings. Your responsibilities include creating content, scheduling posts, monitoring engagement, and managing directory listings to ensure accuracy and lead tracking. The role demands strong organizational skills, content creation expertise, and the ability to work in a fast-paced environment. You will also be responsible for performance reporting and insights. This role involves collaborating with internal teams and directory partners.
Must have:
  • 2+ years of experience in social media or digital marketing.
  • Strong understanding of social media platforms.
  • Experience using scheduling or content management tools.
  • Strong written communication skills and a creative mindset.
  • Detail-oriented and highly organized with strong project management skills.
Good to have:
  • Experience with directory listings is a plus.
  • Experience working with a U.S.-based team or legal clients is a plus.

Job Details

About the Company:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek.
WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
 
Shift Timing: 6.30pm - 3.30am
 
Position Summary: 
We are looking for a detail-oriented and creative Social Media & Directory Listings Manager to join our growing legal marketing team. This dual-role position is perfect for someone who thrives in a fast-paced environment and is passionate about both creative content and operational performance. In this role, you’ll manage the day-to-day social media presence for a law firm across platforms including Facebook & Instagram, as well as oversee the law firm’s directory listings across legal
directories to ensure accuracy, lead tracking, and performance optimization.
 
Key Responsibilities
Social Media Management (50%)
● Develop and execute a content strategy and posting calendar for various social media channels including Facebook, Instagram, and TikTok.
● Collaborate with internal teams to create engaging, on-brand content including graphics, short-form video, and captions.
● Schedule and publish posts consistently and in accordance with best practices.
● Monitor, moderate, and respond to comments and messages to encourage community engagement.
● Track performance metrics (reach, engagement, growth) and provide regular reporting with insights and recommendations.

Directory Listings Management (50%)
● Manage and maintain the firm’s presence on legal directories (e.g., Avvo, FindLaw, Justia, Super Lawyers, etc.).
● Ensure all listings are accurate, consistent, and up-to-date across platforms.
● Coordinate with lead routing and analytics teams to ensure leads from directories are tracked and attributed correctly.
● Collaborate with directory partners to explore paid placement or sponsorship opportunities to boost visibility.
● Manage and respond to client reviews across platforms and flag any issues requiring follow-up.
● Monitor performance metrics and deliver regular reports with insights for improvement.
 
Qualifications
● 2+ years of experience in social media management, content creation, or digital marketing.
● Experience with directory listings is a plus.
● Strong understanding of social media platforms and their nuances
● Experience using scheduling or content management tools
● Strong written communication skills and a creative mindset.
● Detail-oriented and highly organized with strong project management skills.
● Comfortable working in a fast-paced, collaborative team environment.
● Experience working with a U.S.-based team or legal clients is a plus.

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About The Company

The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, WebMDRx, Medscape Education, Frontline Medical Communications, MedSims, MediQuality, QxMD, Vitals.com, Jobson Healthcare, and WebMD Magazine. WebMD and our network of sites and mobile applications for consumers help them take an active role in managing their own health and wellness. Medscape and our network of sites and mobile applications for healthcare professionals help them improve their clinical knowledge and practice of medicine. In addition, WebMD Health Services provides customizable health and wellness solutions for employers and health plans that help them improve the health of their employee and plan participant populations.

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