Wellness Program Manager
Job Summary
Job Description
The Well-being Program Manager will collaborate with the client's health promotion team and WebMD account team to promote onsite programs and WebMD services. Responsibilities include providing strategic guidance, supporting program planning, assessing impact, and overseeing service coordination. The PM will also proactively identify opportunities for service improvement and collaborate with various teams. This position requires onsite work for 20 hours per week, potentially with additional hours based on client needs. The Well-being Program Manager will perform face-to-face health coaching, increase awareness of well-being offerings, provide project management, and lead wellness activities.
Must have:
- BA/BS in a health-related field is required.
- Minimum of 5 years experience in Well-being Coordination or similar role.
- Excellent communication, organizational, and computer skills.
Good to have:
- Demonstrated ability to manage multiple client relationships.
- Strong understanding of behavior change theory.
- Strong program planning skills.
5 skills required
Job Details
WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.
overview:
WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health. We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our health, wellness and transparency services power programs from employers, health plans and government organizations are delivered online, onsite, and telephonically. Learn more at webmdhealthservices.com. WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
Position Description:
The Well-being Program Manager (PM) will work collaboratively with the designated client’s health promotion team and WebMD account team to raise awareness of the onsite programs and the WebMD products and services that enable it.
The PM provides strategic guidance, support program planning, assess impact, and oversee service coordination and promotion. Proactively identifying opportunities for service enhancement and improvement, PMs collaborate with Client Services, Account, and Product Management teams to refine processes and develop innovative solutions. The ideal candidate will have experience in health promotion, health communications, and/or population health
management. This position is onsite 20 hours per week but additional hours of work may be requested based on client need.
In this role you will:
- Perform face-to-face at-risk health coaching based on participants' completed health risk appraisal
- Understand and deliver participant-centered coaching through a combination of reflective listening and identification of readiness to change
- Increase awareness and engagement in client-wide well-being offerings
- Provide ongoing project management for current onsite programs and promotional events
- Participate in onsite events such as health fairs and other local wellness initiatives
- Lead meditation sessions, stretch breaks and other wellness activities
- Provide recommendations for local well-being initiatives at the designated client site
- Assist and facilitate linkage between benefits, environmental health and safety, occupational health, medical, behavioral health/EAP, facilities, and other client vendors
- Coordination of well-being meetings, webinars, and other communications
- Coordination and management of local wellness committee
- Provide ongoing program performance review and health/wellness strategy support
- Build relationships and gain support from key stakeholders
qualifications, skills and experience:
- BA / BS in health-related field required
- Minimum of 5 years Well-being Coordinator or similar client-facing experience
- Excellent communication, organizational, multi-tasking, presentation and computer skills
- Familiarity with MS Office suite including Word, PowerPoint, and Excel.
preferred:
- Demonstrated ability to successfully manage multiple relationships with multiple client stakeholders in a dynamic environment.
- Strong understanding of behavior change theory
- Strong program planning skills
As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.
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About The Company
The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, WebMDRx, Medscape Education, Frontline Medical Communications, MedSims, MediQuality, QxMD, Vitals.com, Jobson Healthcare, and WebMD Magazine. WebMD and our network of sites and mobile applications for consumers help them take an active role in managing their own health and wellness. Medscape and our network of sites and mobile applications for healthcare professionals help them improve their clinical knowledge and practice of medicine. In addition, WebMD Health Services provides customizable health and wellness solutions for employers and health plans that help them improve the health of their employee and plan participant populations.
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