Senior Project Manager

Medscape is seeking a highly-organised Senior Project Manager to manage Medical Affairs programmes for global pharmaceutical clients. This role involves serving as the internal steward for key campaigns and client deliverables, partnering with Account Management for flawless execution. Responsibilities include managing internal development and delivery of digital content, slide decks, and meeting content, setting up and maintaining project timelines, reviewing project plans, and leading internal team meetings. The manager will ensure strong adherence to processes, translate client priorities, and provide proactive solutions.

Must Have

• Manage internal development and delivery of Medical Affairs projects (digital content, slide decks, meeting content)
• Set up and manage multiple project timelines in a digital project management system (WorkFront)
• Review project plans, manage dependencies, and critical path issues
• Lead meetings with internal teams to discuss timelines, assets, milestones, and progress
• Adhere to internal and client processes, ensuring high-quality programmes and error-free launches
• Translate client priorities and expectations to internal teams, manage acceleration requests, and provide solutions
• Follow up on delayed tasks and escalate potential project issues/delays
• Manage to project scope and lead scope escalation meetings
• Bachelor’s degree in any discipline
• Minimum of 4 years of project management experience (digital projects, agency, pharma, Medical Education/Medical Affairs)
• Excellent organisation and documentation skills (MS Word, Excel, WorkFront, GSuite)

Good to Have

• Knowledge of marketing-related content, creative and digital processes
• Experience with medical/legal review process within pharmaceutical industry; equivalent experience in a highly regulated industry may substitute
• Familiarity with healthcare professional-focused clients
• Ability to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment
• Excellent time management and ability to prioritize in order to meet deadlines
• Self-motivated, positive attitude, with a willingness to accept varied assignments
• Extreme focus on accuracy, attention to detail and consistency of work
• Excellent communication (verbal and written) skills in English

Role Overview:

Medscape is looking for a highly-organised Senior Project Manager to manage Medical Affairs programmes for our global pharmaceutical industry clients. The Senior Project Manager will serve as the internal steward on key campaigns and client deliverables, partnering closely with the Account Management (client-facing) team to support flawless execution. Candidates will need to demonstrate proficiency in project management, timeline execution and developing internal stakeholder relationships, plus the ability to provide detailed, clear and proactive communications.

Responsibilities:

• Managing the internal development and delivery of Medical Affairs projects, which may include digital content (online hubs, videos, emails, short-form alerts), slide decks and meeting content
• Training and mentoring more junior team members
• Setting up and managing multiple project timelines in our digital project management system (WorkFront)
• Daily timeline maintenance to provide an accurate picture of project tasks and resourcing needs
• Reviewing project plans, managing dependencies and critical path issues, and modifying timelines as necessary
• Working with other team members based in multiple locations (UK, Europe, US, India)
• Leading meetings with internal teams to discuss and review timelines, assets, key milestones and progress
• Strong adherence to internal and client processes and requirements, with a focus on delivering high-quality programmes and error-free launches
• Translating client priorities and expectations clearly across internal development teams, and managing acceleration requests. Providing proactive and creative solutions to challenges
• Mastery of project-level reporting and dashboard functions within our project management system
• Following up on delayed tasks and escalating potential project issues/delays to senior team leaders
• Managing to project scope and leading scope escalation meetings
• Supporting overall team revenue goals, identifying potential risks and communicating these independently to team leads
• Serving as internal lead for pilot programmes and custom client implementations
• Working with internal departments to streamline processes for more efficient executions
• Supporting with overall excellence in project management across the team, via implementing training, supporting less experienced team members, developing SOPs

Job Qualifications

• Bachelor’s degree in any discipline
• Minimum of 4 years of project management experience ideally within digital projects, an agency, pharma and/or Medical Education/Medical Affairs
• Excellent organisation and documentation skills (MS Word, Excel, task management systems like WorkFront, GSuite)

Additional desired skills:

• Knowledge of marketing-related content, creative and digital processes
• Experience with medical/legal review process within pharmaceutical industry; equivalent experience in a highly regulated industry may substitute
• Familiarity with healthcare professional-focused clients
• Ability to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment
• Excellent time management and ability to prioritize in order to meet deadlines
• Self-motivated, positive attitude, with a willingness to accept varied assignments
• Extreme focus on accuracy, attention to detail and consistency of work
• Excellent communication (verbal and written) skills in English