Software Engineer - Diagnostics Tools

Join Apple's mission to deliver exceptional customer experiences by developing diagnostic tools that allow our technicians to keep millions of Apple devices running smoothly worldwide. As a Software Engineer on our team, you'll create innovative solutions that empower both customers and technicians to quickly identify and resolve device issues, ensuring every Apple product delivers the reliability and performance our users expect.

Imagine developing software that ships with every iPhone, iPad, Apple Watch, and Apple TV—tools that millions of people rely on to keep their devices healthy. In this role, you'll collaborate with other software engineers, backend developers, system architects, and quality assurance teams to create intuitive troubleshooting experiences that make complex technical problems simple to solve. Your code will directly impact customer satisfaction by enabling faster, more accurate device repairs and helping users maintain their devices with confidence.

Key Qualifications

• Design and implement diagnostic applications and frameworks for Apple devices across multiple operating systems.
• Contribute to the design of integration protocols and the creation of comprehensive testing suites to ensure diagnostic accuracy and reliability.
• Collaborate with cross-functional teams from organizations across Apple.
• Maintain and enhance existing diagnostic subsystems while implementing new features for emerging technologies and not yet released products.
• Contribute to development process improvements and establish best practices for diagnostic software engineering.
• Solid understanding of object-oriented design and programming principles, memory management, and multithreading.
• Minimum 3 years of experience designing, implementing, testing, shipping, and/or supporting software.
• Hands-on experience with Objective-C, Swift, or other C-based languages.
• Experience building mobile software applications and systems.
• B.S. or M.S. degree in Computer Science, Computer Engineering, or equivalent.

Additional Requirements

• Experience with source control and issue tracking systems.
• Coding background on iOS and/or macOS.
• Experience and interest in using LLM technologies and their integration, understanding how to leverage AI capabilities to enhance code quality, automate development tasks, and improve software solutions.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.