Software Engineering Manager, Installer App (Mobile)

1 Month ago • All levels • Mobile Development • $200,000 PA - $215,000 PA

Job Summary

Job Description

Flock Safety is seeking a Software Engineering Manager for their Installer App team. This role involves leading the development of a collection of cloud-based software and native Android applications that power the installation and maintenance of thousands of IoT devices. The primary focus is on improving the technician installation process to increase speed and quality, directly impacting core company growth metrics. The role includes developing new features, supporting new product lines, conducting code reviews, and collaborating with product and UX teams. The ideal candidate will have strong leadership skills, experience in back-end and cloud development, and a passion for improving user experiences.
Must have:
  • Back-end development with cloud and distributed systems experience
  • Comfortable with Typescript, NodeJS & Kotlin
  • Experience with 3rd-party API integration
  • Prior Android Mobile development experience
  • Proven strong leadership skills
  • Experience coaching engineering teams
  • Strong collaboration with Product Management
  • Ability to inspire and motivate a team
  • Proactive in problem-solving
  • Desire to grow within a company
Good to have:
  • Experience developing for AWS
Perks:
  • Flexible Paid Time Off
  • 11 Company Holidays
  • Fully-paid Health Benefits (Medical, Dental, Vision)
  • HSA Match
  • 12 weeks of 100% Paid Parental Leave
  • Additional 6-8 weeks paid recovery for birthing parents
  • Fertility & Family Benefits via Maven ($50,000 lifetime maximum)
  • Mental Health Support via Headspace subscription
  • Caregiver Support via Cariloop
  • Carta Tax Advisor sessions
  • Employee Resource Groups (ERGs)
  • Work From Home Stipend ($150/month)
  • Productivity Stipend ($300/year)
  • Home Office Stipend ($750 one-time)
  • Pet Insurance via Pumpkin

Job Details

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

At Flock, we process and analyze more than a billion images, sounds, and video clips daily. Our unwavering commitment to putting customers first drives us to leverage cloud and mobile technologies to combat crime on a large scale. The software teams at Flock utilize Go, Python, and TypeScript with Node and React to develop systems deployed on Kubernetes. The aim of our software teams is to actively listen to our customers and develop impactful tools that serve the community, all within a dynamic and fast-paced environment.

The Opportunity

As an Engineer Manager / Team Lead you will be leading the team working on the Technician Installer App, you will be tasked with building improvements to the way our technicians install devices. With over 200k+ devices in the field, there is a huge opportunity for improvement of the installation process to ensure speed and quality of the install. By improving the technician experience to increase the number of installs per technician per day, and the number of first-time done right installs, you will directly impact the core growth metrics of the company. Flock also plans to bring multiple new devices to market, each with their own customized installation processes, which will live in this application. This opportunity is perfect for a talented leader and developer who has consumer empathy and wants to work on a project that will directly impact Flock’s growth metrics and ultimate success.

The Skillset

  • Develop the Installer App, a collection of cloud-based software and native Android App that powers the installation and maintenance of thousands of IoT devices

  • Work directly with technicians, UX, and product to understand the use cases and ensure a high quality user experience

  • Develop the features and improvements to the current flows for installing new Falcons, Ravens, and more

  • Add support for new product lines coming out in 2026

  • Code reviews and support for other developers that contribute to the install code base

  • Experience in back-end development with an emphasis on cloud development and distributed systems - we leverage AWS

  • Comfortable working with Typescript, NodeJS & Kotlin

  • Familiarity with integrating 3rd-party APIs

  • Prior work with Android Mobile development

  • Proven strong leadership skills and confidence in leading a team of engineers

  • Coach direct reports to have a highly productive team and grow their individual careers

  • Strong collaboration experience with Product Management; on agile process and participating in ceremonies, refinements and estimations

  • Inspire and motivate direct reports to build quality software and cultivate a winning mentality where directs are excited by the opportunity.

  • Motivated by taking an unknown problem, sinking your teeth in, and coming up with a plan of attack

  • Desire to grow your role and directly influence the growth of a young company

  • Excited about working on a fast-paced, constantly evolving product

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Software Engineering Manager at Flock Safety.

The First 30 Days

  • Your first 30 days should be spent understanding Flock’s and Installer App’s processes, products, and code.

  • Understand the Installer App team’s purpose, mission, and how they are going to achieve it

  • Establish 1:1’s with all team members and understand where they are in assessments via our organizational guides

  • Be able to contribute to team’s repos and understand the processes we have in place to deliver code

  • Review Team Agreements, Ceremonies, Tools and Techniques for operational excellence

  • Have a working understanding of team’s Q3 deliverables and establish a process of reporting their status and risks to me..

The First 60 Days

  • Starting the process of more clearly and explicitly establishing yourself as the champion of the Installer team, both its people and technology.

  • Demonstrating full ownership of the Installer team from a technical perspective

  • Establish 90 day plans with your direct reports

  • Establish a rough census of confidence in each application and establish a ranking of where attention should go (testing, observability and alerting)

  • Establishing meetings with peers, stakeholders and topic groups within Flock for the expressed purpose of growth as a manager

90 Days & Beyond

  • Refining your vision for the team and how you want them to grow and change to support Flock.

  • You should be building out plans and processes to carry the team through 2025.

  • Establish a goal oriented team

  • Have established tracked goals for each reporting engineering member

  • Have at least 3 of your own goals established with the Installer team in mind for 2025

  • You are finding opportunities for both your team and you engage the customers

  • Demonstrate effective tracking and communication within cross-team dependencies

  • Demonstrate ownership and responsiveness to support and customer issues

The Interview Process

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.

  1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are.

  2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field.

  3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day.

  4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.

  5. The Executive Review: A chance to meet an executive in your function and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.

  6. Culture Review: A final opportunity to meet with the Chief People Officer and the CTO.

Salary & Equity

In this role, you’ll receive a starting salary of 200,000- 215,000 as well as stock options.

The Perks

🌴 Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪 Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼 Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠 Mental Health: All employees receive an annual subscription to Headspace.

💖 Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

💸 Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💚 ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻 WFH Stipend: $150 per month to cover the costs of working from home.

📚 Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠 Home Office Stipend: A one-time $750 to help you create your dream office.

🐾 Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

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