Software Engineering - Senior Engineer

FICO is seeking a full-time Software Engineering - Senior Engineer to lead end-to-end performance and functional QA for cloud-based enterprise applications. This role involves developing and maintaining test automation frameworks, engineering tools, and standardizing processes across platforms and products. The Senior Engineer will provide technical leadership, coaching, and mentorship to junior team members, driving innovation and continuous improvement within the QA team. Responsibilities include designing, developing, and executing manual and automated tests for cloud-native applications on AWS, ensuring quality, stability, and scalability.

Must Have

• Perform end-to-end performance and functional QA for cloud applications.
• Develop and maintain test automation frameworks and engineering tools.
• Provide technical leadership and mentorship to junior engineers.
• Design and execute manual and automated tests for AWS cloud-native applications.
• Validate performance, stability, and scalability of microservices and cloud infrastructure.
• Utilize cloud monitoring tools like Grafana, Prometheus, AppDynamics, CloudWatch.
• Identify and resolve performance bottlenecks in multi-API cloud applications.
• Design, develop, and maintain CI/CD and performance test frameworks.
• Participate in Agile methodology and serve as a Scrum Master.
• Bachelor’s degree in Engineering, Computer Science, or related field.
• 8 years of progressive post-baccalaureate experience in Software Engineering or QA.
• 5 years experience in automation architect and framework design.
• 5 years experience in non-functional performance testing for cloud services.
• Proficiency in Java, Groovy, JavaScript, Python, HTML, Shell script.
• Experience with Cypress, Playwright, Selenium, Cucumber, TestNG.
• Experience with Git, GitHub, Jenkins, Maven.
• Experience with MySql, Oracle, MongoDB.
• Hands-on experience with Docker and Kubernetes.
• Experience implementing CI/CD processes.
• Experience testing web applications on Unix, Linux, and Cloud environments.
• Experience leading and coaching globally distributed teams.

Perks & Benefits

• Develop your career with a leading organization in Big Data analytics.
• Play a part in helping businesses use data to improve decisions.
• Work with advances in artificial intelligence, machine learning, optimization.
• Opportunity to work in a diverse and inclusive environment.
• Support for skill development and career growth.

Fair Isaac Corporation seeks a full-time Software Engineering - Senior Engineer. Telecommuting available from anywhere in US. The primary duty of the Software Engineering - Senior Engineer is to perform end-to-end performance and functional QA for cloud-based enterprise applications, and to develop and maintain test automation framework, engineering tools, technologies, processes, and standardize them across platforms, products, and engineering organizations. Provide coaching and mentorship to junior team members, and technical engineering leadership and direction at application levels to development and QA engineers.

1) Provide leadership and be a champion for the development, and standardization of engineering processes, tools, and technologies for software and QA engineering covering performance testing, E2E testing, test automation framework, CI/CD, and quality metrics.

2) Collaborate with leaders from Product Management, Program Management, Development, Architects, Analytics, Platform, GTS, Professional Services, Solutions Support, and QA to gather and analyze functional and non-functional requirements for E2E testing and performance testing.

3) Design, develop, and execute manual and automated functional and non-functional tests for enterprise-level cloud-native applications deployed on AWS.

4) Ensure quality of microservices and cloud infrastructure setup by validating Performance, Stability, and Scalability testing for E2E applications.

5) Work with one or more cloud monitoring and observability tools like Grafana, Prometheus, AppDynamics, and CloudWatch for real-time measurement of performance statistics.

6) Identify performance bottlenecks in multi-API cloud applications and recommend optimal scaling and tuning configurations.

7) Document and present tests results and metrics to stakeholders and executive leaders.

8) Design, develop, and maintain CI/CD, test automation framework, performance test framework and automated tests.

9) Integrate as a productive member of Scrum team(s) and participate in Agile methodology.

10) Serve as a scrum master, leading and managing engineers, and working with globally distributed teams.

11) Coordinate with cross-functional leaders to establish and execute strategic plans, ensuring alignment with corporate objectives and fostering a culture of collaboration and teamwork across different product teams.

12) Promote a culture of innovation, continuous learning, and improvement within the QA team, encouraging the adoption of new technologies, industry standards, and best practices.

13) Lead and mentor junior team members to take ownership of their work, provide guidance and support, and encourage growth and development opportunities. Domestic and international travel required up to 10% of the time. May telecommute from any location in the U.S.

This position requires a Bachelor’s degree or equivalent in Engineering, Computer Science, or a related field. This position requires eight (8) years of progressive post-baccalaureate experience in a Software Engineering or QA or related position. Experience must include five (5) years of experience, which may be concurrent, in all of the following:

1) Automation architect and framework design, including defining and driving test automation strategies across complex projects and across organizations; employing high skill with design, development, and maintenance of test automation for UI, API (REST and gRPC), DB, Integration, and E2E testing.

2) Strong non-functional Performance Testing experience for complex cloud-based services and applications, including designing and executing performance, load, stability, and scalability tests, and troubleshooting performance issues, tuning, and scaling for optimal performance.

3) Software development utilizing each of the following:

• Languages: Java, Groovy, JavaScript, Typescript, Python, HTML, and Shell script
• Automation Tools: Cypress, Playwright, Selenium, Cucumber, TestNG, Rest-assured, and WebdriverIO
• Libraries: NodeJS, Apache poi, JSONpath, GoJS
• Version Control & CI/CD: Git, GitHub, JFrog, Jenkins, Maven
• Database: MySql, Oracle, MongoDB
• Application Servers: Tomcat, WebSphere.
• Operating System: Unix, RHEL
• Requirements and Defect Tracking: JIRA
• Testcase Management: qTest
• Event Streaming Platform: Apache Kafka
• Cloud Monitoring and Observability: Grafana, Prometheus, AppDynamics, and AWS CloudWatch

As well as utilizing Cloud technologies:

• AWS EKS, AWS Lambda, AWS S3, AWS Athena, AWS DynamoDB, Openshift.

4) Hands-on experience with containerization and orchestration technologies using Docker and Kubernetes.

5) Implementing CI/CD processes for automated code merging, build generation, deployment, and test script integration.

6) Testing Web applications on Unix, Linux, and Cloud environments. Familiar with testing for Internationalization (I18N) and Localization (L10N).

7) Developing and implementing new engineering processes, tools, and technologies, and rolling them out across engineering organizations for adoption, including communicating and working with leaders and executives across organizations to present innovations, sharing of knowledge, and provide status.

8) Leading, coaching, directing engineers, and working with globally distributed teams. All experience may have been gained concurrently. Experience must have been acquired after completion of the Bachelor’s Degree program. Domestic and international travel required up to 10% of the time. May telecommute from any location in the U.S. Full-time position. Please apply online at www.fico.com. Must reference job code #31289 for consideration. Unrestricted right to work in US required.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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