Solution Architect (Edge Cloud)

About Bytedance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the team The ByteDance edge cloud serves as the world's premier edge cloud computing service, offering enterprise users with worldwide content distribution, edge security, edge AI, and lightweight computing services. In line with our commitment to excellence, we are in search of a senior product solution architect to construct competitive product solutions for clients, expedite commercial expansion, and heighten the influence of products in the market as well as ultimately customer satisfaction. Responsibilities: - Be responsible for the architectural design and research and development of edge cloud product solutions, manage the full life cycle of edge cloud solutions. - Ensure high-quality delivery of edge cloud projects, coordinating pipeline building and project delivering. - Develop and implement operational strategies and processes that enhance commercialization processes and optimize resource utilization. - Based on monitoring data and operational metrics, driving continuous improvement in service delivery and customer experience.

Minimum Qualifications: - Proven years of experience in CDN, Edge Computing, Networking, Security, or related fields, with a deep understanding of public cloud and related IaaS/PaaS/SaaS products. - Excellent client/ecosystem partner facing skills with the ability to articulate commercial and technical solutions to international audience. - Self-motivated and optimistic, with a strong drive to collaborate with sales and product and development teams to facilitate customer conversion. Preferred Qualifications: - Strong familiarity with global market demands, particularly in specific regions such as APAC and EMEA - Proficiency in business communication skills as a bridge between the customers and the product R&D team - Experience in customer support/business development in international markets is preferred ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.