Solution Engineer
Flexra Software
Job Summary
As a Solution Engineer at Flexera, you will join the Pre-Sales organization, partnering with the Field Sales team to identify customer business issues and demonstrate how Flexera's value can bring tangible outcomes. This critical role involves leading the technical strategy for successful Technical Wins, implementing best practices, and ensuring smooth transitions from Sales to Customer Success. You will also contribute to projects enhancing the overall sales process, helping customers optimize technology spend and manage hybrid IT environments effectively.
Must Have
- Partner with Enterprise and Strategic field sales representatives, solution engineers & architects, as well as other Revenue team members to drive revenue across Enterprise opportunities in North America
- Lead technical discovery calls to uncover what challenge the customer is looking to solve and the architecture with which a solution would interoperate
- Produce and deliver customer demonstrations, technical presentations, and proof of concept activities
- Contribute to RFI/RFP & security questionnaire responses
- Provide insight from the field back to product management and engineering
- Contribute to best practices for POC processes, sales to Customer Success handoffs, and alignment to targeted customer outcomes
- Ability to travel up to 25% of the time
Job Description
You will partner with the Field Sales team and work with customers to identify business issues and the tangible outcomes which our value can bring to their organizations. This role is a critical member of the account team who can collaborate on revenue-generating opportunities and ensure value realization for our customers. You will lead the technical strategy to drive successful Technical Wins and implement best practices, ensuring smooth transitions from Sales to Customer Success. Additionally, you will regularly contribute to various projects aimed at enhancing the overall sales process.
Main Responsibilities:
- Partner with Enterprise and Strategic field sales representatives, solution engineers & architects, as well as other Revenue team members to drive revenue across Enterprise opportunities in North America
- Lead technical discovery calls to uncover what challenge the customer is looking to solve and the architecture with which a solution would interoperate
- Produce and deliver customer demonstrations, technical presentations, and proof of concept activities
- Contribute to RFI/RFP & security questionnaire responses
- Provide insight from the field back to product management and engineering
- Contribute to best practices for POC processes, sales to Customer Success handoffs, and alignment to targeted customer outcomes
- Ability to travel up to 25% of the time
Experience:
You will come from a pre-sales, customer success, and/or consulting background working for a software vendor, partner or software division of a large multinational IT company that has adopted insights or a value-based approach to selling. Your domain expertise will include some or all the following:
- Data normalization for IT Asset Management
- Software license optimization
- Application lifecycle management
- FinOps, Cloud Cost, Cloud Optimization or Cloud Management
- Data analytics for IT operations