Solution Specialist, People Systems

Get to know the team:

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be reporting to Solution Manager II, People Systems.

The Day-to-Day Activities

• Be the subject matter expert (SME ) for Learning and Talent modules.
• Support and coordinate HR Systems (Learning, Talent and Core HR modules) matters such as change requests and issue resolution.
• Assist in the review, testing and implementation of the new system features to stay up-to-date on all releases and fixes.
• Perform system administration functions including configuration, complex report configuration, security, processing and loading bulk data, and systems integration such as SFTP file transfer or API connections.
• Proactively identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness.
• Recommend process improvement and innovative solutions to issues and recommend new features based on application releases.
• Provide timely and accurate advice; recommendation to stakeholders on HR Systems queries.
• Develop user procedures, guidelines and documentation, and train users on new processes and functionality.
• Assist in the development of change management, communication and training plans.
• Perform administrative tasks on contract related matters such as raising Purchase Requisitions and managing Goods Received Notes (10%-20% of the scope).

The Must-Haves

• Experience in HR systems configuration, reporting, bulk updates and API integration experience is a MUST.
• With 2-3 years experience and exposure to HR systems particularly in the Learning module.
• Had at least 1implementation cycle of the HR systems module.
• Knowledge of systems security administration.
• Knowledge of audit and data privacy regulations.
• Experience in requirements gathering, fit-gap analysis, design, and user acceptance testing (UAT)
• Experience with IT service management and ticketing systems
• Excellent interpersonal, communication and organizational skills, strong data analytical, organizational and problem-solving skills.

Nice To Haves

• Cornerstone LMS certified.
• Workday certified.
• Experience in Cornerstone LMS and Workday.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.