Specialist Benchtop IT Systems

Bristol Myers Squibb is seeking a Specialist Benchtop IT Systems for its Leiden Cell Therapy Facility. This role provides IT support, enhancement, and compliance maintenance for GxP benchtop instrumentation and site applications within manufacturing, quality, and quality control. The specialist will manage assets, support changes, incidents, problems, and asset management activities, and liaise with global partners. This position requires a passion for IT, validation, and compliance, working with diverse cross-functional teams in a highly matrix organization.

Must Have

• Provide support and enhancements for the administration of benchtop instrumentation applications, PC hardware, and IT administrative tools within a GxP environment
• Provide ownership of assets and utilize BMS systems to support changes, incidents, problems, and asset management activities
• Liaison with global partners within the BMS organization to align on solutions and implementation plans for benchtop instrumentation
• Perform system installations, configurations, administrative and support functions including system validation lifecycles
• Provide supporting activities within the quality management system (Infinity)
• Provide local administrative support and liaison with global partners for the site quality systems and quality control supporting applications
• Complete tasks such as application periodic reviews, user access reviews, and account administration
• Provide digital plant subject matter expertise (SME), to multi-function teams
• Advise operations on application configurations, data integrity, cyber security, and defend work before regulatory agencies
• Familiarity with Data Integrity principles, GxP compliance, Software Development Life Cycle, and Good Documentation Practices
• Ability to understand and follow SOPs, cGMPs, and regulatory guidelines (FDA, EU) within a controlled environment
• Strong analytical and troubleshooting skills

Good to Have

• Project management skillsets
• Business analyst skillsets
• Experience with lab equipment
• Experience with IT systems
• Experience with process improvement
• Eagerness to learn and grow in a regulated, technology-driven setting
• Motivated, ambitious, and open to developing new skills
• Positive attitude and willingness to take on new challenges

Perks & Benefits

• Competitive benefits, services and programs
• Balance and flexibility in work environment
• Opportunities to grow and thrive
• Benefits and Wellbeing
• Recognition
• Time Off
• Health Benefits
• 8 People & Business Resource Groups

Life at BMS

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Bristol Myers Squibb Netherlands

Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands.

The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it!

Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer!

For more information about Bristol Myers Squibb Netherlands, visit us at bms.com/nl or careers.bms.com/nl.

Position Summary

Reporting into the Senior Manager Benchtop IT Systems for the Leiden Cell Therapy Facility (CTF), the Specialist Benchtop IT Systems will provide IT support in our Digital Plant organization working to support, enhance, and maintain compliance for the GxP benchtop instrumentation as well as site and global applications used within the manufacturing, quality, and quality control organizations. This position requires a passion for IT, validation, and compliance. Project management and business analyst skillsets would be valuable within the role as the position requires the ability to work with diverse cross- functional teams in a highly matrix organization. The Specialist Benchtop IT Systems role reports to the Senior Manager Benchtop IT Systems.

Key Responsibilities

• Provide support and enhancements for the administration of benchtop instrumentation applications, PC hardware, and IT administrative tools within a GxP environment. Support would encompass various instrument types such as cell-counters, plate readers, and flow cytometers throughout the site which include laboratory and manufacturing buildings.
• Provide ownership of assets and utilize BMS systems to support changes, incidents, problems, and asset management activities for the support of benchtop equipment and lab and quality systems, as well as provide on-call support, as needed, for commercial operations.
• Liaison with global partners within the BMS organization to align on solutions and implementation plans for benchtop instrumentation and performs system installations, configurations, administrative and support functions including system validation lifecycles and provide supporting activities within the quality management system (Infinity).
• Provide local administrative support and liaison with global partners for the site quality systems and quality control supporting applications completing tasks such as application periodic reviews, user access reviews, and account administration.
• Provide digital plant subject matter expertise (SME), to multi-function teams, advises operations on application configurations, data integrity, cyber security, and defend work before regulatory agencies.

Qualifications & Experience

• Familiarity with Data Integrity principles, GxP compliance, Software Development Life Cycle, and Good Documentation Practices
• Ability to understand and follow SOPs, cGMPs, and regulatory guidelines (FDA, EU) within a controlled environment
• Eagerness to learn and grow in a regulated, technology-driven setting Motivated, ambitious, and open to developing new skills—especially in IT, compliance, and laboratory systems
• Experience with lab equipment, IT systems, or process improvement is a plus; a positive attitude and willingness to take on new challenges are most important

Behavioral Competencies

• Organizational Skills & Self-Management: Demonstrates strong ability to structure and prioritize own work, ensuring tasks are completed efficiently and deadlines are met.
• Proactivity: Takes initiative to identify and address issues before they escalate, and actively seeks opportunities for process improvement.
• Detail-Oriented Mindset: Maintains high standards of accuracy and thoroughness in all tasks, especially in compliance and documentation.
• Growth Mindset: Motivated to learn from mistakes and continuously improve, embracing feedback as an opportunity for development.
• Collaboration in a Dynamic Environment: Works effectively within cross-functional teams, adapting to evolving priorities and contributing positively to a culture where AI and digital transformation are increasingly important.
• Openness to Feedback: Welcomes constructive feedback from peers and leaders, using it to enhance performance and support team goals.
• Strong analytical and troubleshooting skills; ability to collaborate effectively across teams

Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS.

Why You Should Apply

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo\-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.