Sr. Manager, Talent Program and Operations

Match Group is seeking a strategic and operational Senior Manager to build, scale, and run the Talent Acquisition operating system. This role will oversee talent coordination and operations, tools and systems, reporting, and support capacity planning. The Senior Manager will develop scalable processes, build core programs, and deliver insights to enable informed decisions for recruiters, leaders, and cross-functional partners.

Must Have

• Lead Talent Coordination team, ensuring high-quality candidate experience.
• Define and maintain operational standards for scheduling and workflows.
• Own and optimize recruiting tools like Lever, GoodTime, CodeSignal.
• Streamline and scale TA processes with cross-functional partners.
• Maintain recruiter capacity model and provide resourcing recommendations.
• Own headcount tracking process, ensuring data accuracy.
• Evaluate, implement, and optimize recruiting tech stack.
• Automate manual processes and improve user experience.
• Partner on employer branding initiatives.
• Support operational framework for early career programs.
• Develop and analyze dashboards for key recruiting metrics.
• Build forecasting and pipeline visibility tools.
• 7+ years in Talent/Recruiting/HR Operations, 3+ years in leadership.
• Proven experience building scalable TA programs and processes.
• Strong systems expertise with ATS, CRM, and scheduling tools.
• High data literacy for creating dashboards and actionable insights.
• Experience leading coordination/scheduling teams.
• Excellent cross-functional partnership, communication, and project management skills.
• Self-starter with strong EQ, adaptable to shifting priorities.

Perks & Benefits

• Medical, mental health, and wellness benefits
• Competitive compensation
• 100% employer match on 401k contributions up to 10% (cap at $10,000)
• Employee stock purchase program
• Generous PTO and 14 paid holidays
• Annual training allowance for professional development
• ERG membership opportunities and events
• 20 weeks of 100% paid parental leave
• Fertility, adoption, and child care resources
• Pet insurance and discounts
• Company events

We’re seeking a strategic and operational Senior Manager to build, scale, and run the Talent Acquisition operating system across Match Group. This role oversees talent coordination and operations, tools and systems, reporting, and supports capacity planning. They will develop scalable processes, build core programs, and deliver insights that enable recruiters, leaders, and cross-functional partners to make informed decisions.

Key Responsibilities

• Talent Operations & Coordination
• LeadershipLead the Talent Coordination team and ensure a consistent, high-quality candidate experience.
• Define and maintain operational standards for scheduling, workflows, and feedback.
• Own and optimize recruiting tools such as Lever, GoodTime, and CodeSignal, ensuring strong integrations and smooth day-to-day usage.
• Partner with Recruiting, People Ops, FP&A, and HRIS to streamline and scale TA processes.
• Talent Capacity Planning
• Maintain a recruiter capacity model (req load, complexity, time-to-fill).
• Help identify gaps between hiring demand and recruiter capacity.
• Provide monthly capacity updates and resourcing recommendations.
• Support with the repurpose & reallocation request process.
• Own the headcount tracking process by pulling reports, updating role and level changes, and ensuring data accuracy.
• Tools & Systems Ownership
• Own evaluation, implementation, and optimization of the recruiting tech stack (ATS, CRM, scheduling, analytics).
• Partner with vendors and internal stakeholders to ensure systems support evolving team needs and integrations.
• Identify opportunities to automate manual processes and improve user experience for both recruiters and candidates.
• Employer Branding
• Partner with Director, Talent Acquisition on employer branding initiatives across Match Group, E&E, and Tinder.
• Early Careers & University Recruiting Support
• Partner with recruiting and business teams to support the operational framework for internships and early career programs.
• Help standardize tools, timelines, and logistics for university hiring across brands.
• Track conversion data and drive improvements to the intern experience and outcomes.
• Reporting & Insights
• Develop, maintain, and analyze dashboards and reports to track key recruiting metrics and performance indicators.
• Partner with Recruiting, and People team members to extract insights that improve recruiting effectiveness and efficiency.
• Build forecasting and pipeline visibility tools to enable better headcount planning and prioritization.

Qualifications

• 7+ years in Talent Operations, Recruiting Operations, Workforce Planning, or HR Operations, including 3+ years in leadership.
• Proven experience building scalable TA programs, processes, and operational frameworks.
• Strong systems expertise with ATS, CRM, and scheduling tools.
• High data literacy with experience creating dashboards, models, and actionable insights.
• Experience leading coordination or scheduling teams in a fast-paced environment.
• Excellent cross-functional partnership, communication, and project management skills.
• Self-starter with strong EQ who leads with curiosity, adapts quickly, and pivots as priorities shift.

The salary range for this position is $150,000 - 160,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Dallas, Texas. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Why Match Group?

Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer:

• Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being
• Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security
• Unplug – Generous PTO and 14 paid holidays so you can unplug
• Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work
• Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts
• Company Gatherings – We host company events where our employees get to know each other and build a sense of connection and belonging!

We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period.

If you require a reasonable accommodation to participate in the hiring process — such as during pre-employment testing or interviews — please indicate this by selecting “Yes” in the accommodation request field. We’ll reach out to discuss your needs if you're selected for the interview stage.

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