Sr Project Manager, Services

As a Senior Project Manager, you are instrumental in driving the mission of our Professional Services team, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the process. You will expertly navigate the balance between delivering outstanding results and aligning with the commercial objectives of the Professional Services organization. Your leadership and strategic insight will contribute directly to our clients' success and the growth of our business. In this position, you will report to the Senior Director of Professional Services, working closely with cross-functional teams to deliver excellence at every stage.

The impact you will have:

• You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects ranging from a single individual for 2-3 weeks to 6 month engagements of multi-person teams
• You will define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes.
• Work with the account management and customer teams to complete handover from sales to delivery teams
• Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success

What we look for:

• Individuals who excel in a high paced environment working with cross-functional teams on multiple customer engagements often concurrently.
• Extensive experience successfully managing and overseeing projects with teams of up to 5 people with contract values in excess of $0.5 million.
• Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain.
• Experience of industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification.
• Individuals who possess sufficient technical understanding of the Databricks platform to confidently field initial customer technical questions and bridge communication with the appropriate subject matter experts.
• Good communication and analytical skills with ability to mentor team members to achieve success.
• Initiative, determination and a high degree of resourcefulness.
• Strong commercial focus and will have managed both T&M and Fixed Price project engagements.
• Travel is required up to 10%, more at peak times.