Staff Project Manager, Professional Services

undefined ago • All levels • Project Management

Job Summary

Job Description

As a Staff Project Manager, you will drive the mission of the Professional Services team, accelerating and de-risking customer outcomes by ensuring project success. Your role is pivotal in achieving project goals and maintaining exceptional customer satisfaction. You will balance delivering outstanding results with aligning to commercial objectives, contributing directly to client success and business growth through leadership and strategic insight.
Must have:
  • Take ownership of commercial delivery of services from a project administration and director perspective across numerous concurrent projects.
  • Define, manage, scope, and mitigate risk across projects, enforcing reporting, milestone tracking, and financial management.
  • Work with account management and customer teams for handover from sales to delivery.
  • Ensure accurate reporting on projects and keep relevant parties updated on activity and success.
  • Excel in a high-paced environment working with cross-functional teams on multiple customer engagements.
  • Extensive experience managing and overseeing projects with teams up to 5 people and contract values over $0.5 million.
  • Experience managing enterprise-scale projects, ideally with global deployments in big data and analytics.
  • Experience with industry project management techniques including agile project delivery, ideally with PMI/PRINCE/AGILE certification.
  • Good communication and analytical skills with ability to mentor team members.
  • Initiative, determination, and a high degree of resourcefulness.
  • Strong commercial focus, having managed both T&M and Fixed Price project engagements.

Job Details

Staff Project Manager, Professional Services

As a Staff Project Manager, you are instrumental in driving the mission of our Professional Services team, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the process. You will expertly navigate the balance between delivering outstanding results and aligning with the commercial objectives of the Professional Services organization. Your leadership and strategic insight will contribute directly to our clients' success and the growth of our business.

The impact you will have:

  • You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects ranging from a single individual for 2-3 weeks to 6 month engagements of multi-person teams
  • You will define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes.
  • Work with the account management and customer teams to complete handover from sales to delivery teams
  • Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success

What we look for:

  • Individuals who excel in a high paced environment working with cross-functional teams on multiple customer engagements often concurrently.
  • Extensive experience successfully managing and overseeing projects with teams of up to 5 people with contract values in excess of $0.5 million
  • Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain
  • Experience of industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification
  • Good communication and analytical skills with ability to mentor team members to achieve success.
  • Initiative, determination and a high degree of resourcefulness
  • Strong commercial focus and will have managed both T&M and Fixed Price project engagements

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