Sr. QA Automation Engineer

Proofpoint is a global leader in human- and agent-centric cybersecurity, protecting connections across email, cloud, and collaboration tools. The ZenGuide team is seeking a Sr. QA Automation Engineer to test various ZenGuide products. This role involves creating, maintaining, and expanding automated regression suites, devising test cases from requirements, performing exploratory testing, and collaborating within Agile teams to ensure quality software releases. The engineer will design and develop test automation scenarios, validate system interfaces, and provide technical support to junior team members.

Must Have

• Analyze product requirements and develop test plans and test cases
• Design and develop test automation scenarios for system interfaces and integrations
• Collaborate with developers on testing allocation and coverage
• Perform manual exploratory testing on new requirements
• Identify and implement complex automation efforts
• Utilize system tools to diagnose and document test failures
• Review and reproduce customer-reported product defects
• Review and validate tests from developers and QA members
• Coordinate testing efforts
• Provide technical support and mentoring to junior team members
• Participate in Agile sprint ceremonies
• 2+ years in Software QA and Test Automation
• BS in Computer Sciences/IT or equivalent experience
• Strong Java or other object-oriented language skills
• Experience in advanced code development, code review, and automation frameworks
• Comprehensive knowledge of modern browsers, OS, and UI testing techniques
• Ability to learn product and test architecture for debugging
• Strong understanding of unit, integration, and API testing

Good to Have

• Experience with EKS/Docker
• Playwright experience
• Comprehensive knowledge of Microsoft Azure, Server platform, and email security
• Test Lead experience

Perks & Benefits

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
• Flexible time off
• Comprehensive well-being program with two paid Wellbeing Days
• Two paid Volunteer Days per year
• Three-week Work from Anywhere option

The ZenGuide team is looking for a QA Automation Engineer. The candidate will test all aspects of various ZenGuide products. Candidates must be able to create, maintain and expand the existing automated regression suites to support ongoing Product Development for software releases. Additionally, they must be able to devise test cases from requirements, perform exploratory testing and write and execute automated regression tests. They must be able to work effectively within Agile teams, with developers and product owners, to decompose user stories/requirements and write automated tests at the Business logic, Contract, and User Interface levels. They must be able to handle multiple assignments and tasks simultaneously. They must be able to estimate the time and resources required for testing and demonstrate a proven ability to complete software testing effectively within the established schedules.

Our Engineers are designing and developing our market-leading security training and assessment software. Our goal is to help organizations teach their employees to secure behavior through interactive web applications, received and managed by our proprietary SaaS platform.

The ideal candidate is enthusiastic to work with cutting-edge technologies in a fast-paced environment supporting a global SaaS product. As a QA Automation Engineer you will lend your skill sets to help lead the testing of a key customer-facing component that has high visibility and value within the organization.

Your day to day

• Analyze product requirements and develop test plans and test cases
• Design and develop test automation scenarios to validate system interfaces and system integrations
• Collaborate with developers to allocate testing between automated back-end, integration, and UI tests
• Perform manual exploratory testing on new requirements, prior to writing automated integration tests, and maintaining them as regression tests
• Work with developers to build quality in, and make sure new software goes out with the proper automated tests coverage
• Evaluate unit test coverage to determine QA automation tests on new and current features
• Identify and implement complex automation efforts, including refactoring of automation code where needed
• Provide automation tests for Ops team to use in CICD quality gates
• Utilize system tools to diagnose and fully document test failures, identifying the source of the failure and providing steps to reproduce
• Review and reproduce product defects that are reported by customers before corrections are delivered for testing
• Review and validate tests written by Developers and other QA members
• Coordinate the testing done by others or assist in that coordination
• Continuously identify process improvement opportunities
• Provide technical support and mentoring to junior team members
• Participate in Agile sprint planning, stand-ups, and retrospective meetings

What you bring to the team

• Two or more years of experience in Software QA and Test Automation
• BS in Computer Sciences or Information Technology, or equivalent experience
• Must have strong Java skills, or very good skills and experience in another object-oriented language
• Experienced in advanced code development, code review, and construction of automation frameworks
• We are moving towards automated testing in an EKS/Docker environment and experience with these technologies is a plus
• Experience collaborating with teams during the design and implementation phases to develop the best test approach incorporating the appropriate level of testing while understanding test coverage
• Comprehensive knowledge of modern browsers, operating systems, and user interface testing techniques
• Demonstrated ability to develop new technical skills; our technologies are moving at a rapid pace and you will need to move with them
• Maintaining automated tests means debugging when they fail. You must be able to learn and understand the product architecture, and the test architecture
• Strong interpersonal skills and demonstrated experience working as part of a technical team
• Strong understanding of unit, integration, and API testing.
• Playwright is a plus
• Comprehensive knowledge of Microsoft Azure, Server platform, and email security
• Test Lead experience is a plus
• Excellent time management skills and strong attention to detail