About the role

We are looking for a driven and detail-oriented potential talent for Taiwan Haleon Modern Trade team. Haleon Taiwan aims to be the most innovative, trusted, and digital-savvy team to lead the change in self-care. As a omnichannel & sales planning manager, you’re responsible for omnichannel performance and modern trade operating efficiency, directly report to Sales Director of Modern Trade.

Role Responsibilities

Omnichannel Role:

• Develop omnichannel growth strategy and priorities with consumer-first mindset and business acumen.
• Deliver Omnichannel sales target in line with Haleon strategy of being digital- savvy by formulating winning strategy and reach consensus with customers with Kay account managers through leading omnichannel JPB (Joint Business Plan).
• Deliver omnichannel market share / penetration KPI of omnichannel by working with performance marketing/ brand marketing team to drive health in more hands.
• Optimize and upgrade Omnichannel digital shelf (FCP) management with performance marketing to drive effectiveness and efficiency along with online shopper journey.
• Strong collaboration among internal cross function team- digital/ trade marketing/ marketing/ QSC/ financial/ regulatory/ medical; and external key stakeholders to ensure wired for excellence.
• Drive meaningful initiatives with omnichannel customers as pioneer on media or activations to break-thru barriers under fast-paced market dynamic.

Sales Operation and Planning Role:

• Strengthens and drives operational efficiency through the creation of strategies which are aligned to the commercial objectives.
• Actively participates in the Core Commercial Cycle regarding end to end forecasting for the Sales Team.
• Supports the Modern Trade KAMs Team regarding the channel/customer investment structure (Trade Spend, Investment Focus, and Level of Investment) ensuring alignment to the commercial financial objectives.
• Works and collaborations across internal functions to ensure that the commercial objectives of the Modern Trade Sales Team are supported.
• Provides insights regarding the alignment of the brand plan and sales team execution; improves operation efficiency throughout the process both in the front and back end.
• Performs thorough analysis of sales figures (i.e. sell-in, sell-out, on-shelf availability, ECOV, call compliance and call effectiveness) to identify operational improvements to work towards the attainment of sales KPIs.
• Employs forecasts tools like Vendor Managed Inventory (VMI) and monitors commercially agreed terms and ensures that they are tracked versus the company financial objectives.
• Provides visibility on the channel and customer profitability. Supports the Modern Trade Channel Manager and KAMs on the development of action plans to support the profitability agenda.
• Provides accurate reporting and analyses on GTN spend on a monthly basis.
• Keeps central repository of all sales commitments/contracts supporting the GTN budget.
• Responsible for data maintenance & accuracy in Key Account Management System.

Candidate with less experience will be considered as Sales Operation & Omnichannel Manager.

Basic Qualifications:

• 8+ years in sales/ account management, Digital, shopper marketing experience is a plus.
• Logical thinking, strong analytical and good at numbers.
• Account planning, Develop strategy.
• Good command of English and Mandarin.

Preferred Qualifications:

• Interpersonal and communication skill.
• Careful, patience and efficient.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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