Sr Staff Software Engineer, Tax Experiences

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Role:

We’re hiring engineers to join our teams that work on core platform capabilities, improving our existing systems for extensibility and scalability, and building the future of our Tax system. As a Software Engineer at this level, you’ll be advocating for the roadmap, communicating with stakeholders across multiple organizations, influencing initial feature specs, understanding how to take existing systems closer to desired end states, executing on projects, maintaining code that powers our experiences, and mentoring other engineers at scale. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!

About the Team:

We’re a small group of talented engineers, designers, and product managers working to improve the experience of collecting, calculating, paying, and filing taxes. Our team aims to make the complexity of dealing with hundreds of tax agencies disappear and to make compliance easy. We’re responsible for the Employer and Employee experiences for tax data collection, calculation, payment, and filing. We ensure that communication about those experiences is clear and actionable, and that the systems we use to communicate those experiences are reasonable and sustainable. This team is responsible for the full stack of work, not just the frontend. We implement work up and down the stack to build these delightful experiences, and we partner regularly with all of the teams in the Tax Organization and many teams outside of it as well.

Here’s what you’ll do day-to-day:

• Design, build, and test the experience that enables people to add and update their tax information.
• Advocate for the needs of our customers, employers and employees who rely on us to ensure that their taxes are collected, calculated, and filed correctly.
• Help scale one of the largest Ruby/Rails and TypeScript/React applications in the world.
• Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams.
• Build the software platform that powers multiple 1st and 3rd party products and serves millions of businesses.
• Mentor and grow fellow engineers working to create holistic and scalable solutions.
• Drive the product development process from concept to launch, delivering delightful products that make payroll, taxes, and compliance simple and easy.
• Improve the productivity and happiness of our teams with the services, tools, and APIs you build.
• Engage in a highly supportive environment working with others to drive productivity and innovation.
• Own and drive the technical strategy and roadmap for your domain in alignment with team and group-level OKRs.
• Identify and prioritize long-term investments to improve foundational systems and architecture.
• Lead improvements to incident response processes, tooling, and culture to enhance system reliability and team effectiveness.

Here’s what we're looking for:

• Successful applicants have at least 12+ years of experience.
• Experience in designing and developing robust, distributed systems using multiple general-purpose programming languages.
• Experience influencing and guiding the work of multiple teams on scaling, refactoring, and optimizing legacy products.
• Experience architecting, building, and testing large-scale production level code.
• An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems.
• Ability to communicate technical complexity and help facilitate informed tradeoffs.
• Enthusiasm for a collaborative, test-driven environment.
• Able to build maintainable, structured, well-documented code.
• Experience building fault-tolerant, mission-critical software.
• Experience building products in highly regulated domains is desired, but not required.
• Experience in one of these domains is preferred: Payroll, Taxes, or Compliance.
• Bonus: Experience with Ruby on Rails, Typescript, and React.

Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver & most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Our physical office spaces are in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, our subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than an office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.

We are proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

We take security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your application will be subject to Gusto's Applicant Privacy Notice.