Sr Staff SW Engineer

• Technical problem-solving leadership in a customer-facing role, under pressure
• Coordinating resources effectively to deliver commitment on schedule. Support GigaSmart product lines as part of Release activities, to lead and deliver modular, quality oriented, and extensible SW Development & maintenance releases and customer-specific patches
• Closely collaborate with peer development and QA teams, architecture, customer support, and product line management
• Establish a strong relationship with the Support teams and Engineering team to manage the customer expectations and pressure
• Contribute to the vision and strategy of improved development/QA processes, quality and productivity improvements
• Field escalations; working with support and engineering teams, in troubleshooting and reproducing field reported escalation issues
• Understand HW & SW architecture of products

• 10+ years of overall relevant industry experience and a track record of shipping core-networking products for the enterprise and service provider markets
• Expert in C/C++ coding.
• Good understanding of L2 and L3 protocols is desired
• Experience in TCP stack development
• Hands-on experience in networking protocols especially TCP/IP, SSL/TLS.
• Experience with Network processors platforms like Cavium/EZchip/Broadcom.
• Hands-on experience with multi-core, multi-process/multi-threaded systems
• Experience in Proxy, Firewalls, IDS, IPS, Data protection, Deep Packet Inspection (DPI) is a plus
• Experience owning customer issues, technical problems, managing constantly changing priorities while maintaining staff and team deliverables and focus
• Deep understanding of full product life cycle, software development methods (both Agile and Waterfall), development/test and build environments
• Ability to undertake loosely defined goals or complex problems to create order, and drive to closure.
• Ability to organize, delegate, and effectively deliver to SW maintenance releases and customer[1]specific patches
• Ability to drive multi-geo projects by working effectively with remote teams.
• Ability to thrive in a fast-paced, highly dynamic environment, with a bias towards action and results.
• Conflict resolution skills including the ability to bridge style differences.
• Excellent interpersonal, verbal, listening, and written communication skills
• Ability to mentor/coach/teach/facilitate and lead change in a highly technical/dynamic team.
• BS in CS or EE, MS strongly preferred

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