Staff Software Engineer

Stord, The Consumer Experience Company, is seeking a seasoned Staff Software Engineer to join their rapidly growing team. This role involves serving as a technical leader, driving architectural decisions, delivering scalable solutions, and mentoring engineers. The engineer will collaborate with cross-functional teams to shape the technology roadmap and contribute across the full stack, utilizing technologies like Elixir/Phoenix and React, to enhance the CX platform and ensure seamless consumer interactions for clients.

Must Have

• Drive engineering excellence and champion best practices
• Design and build reliable, scalable, and secure systems
• Mentor and support the growth of fellow engineers
• Collaborate with Product, Design, and other stakeholders
• Contribute across the full stack (Elixir/Phoenix, React)
• Promote code quality, test coverage, performance monitoring, and continuous improvement
• Influence broader engineering strategies and technical direction
• Help evolve the CX platform to drive seamless consumer interactions
• 8+ years of professional software engineering experience with technical leadership
• Expertise in Elixir or other functional programming languages
• Experience architecting and scaling distributed systems or complex web applications
• Deep knowledge of software development practices, design patterns, and system architecture
• Proven ability to lead and deliver technical projects from start to finish
• Strong communication skills with a collaborative, team-oriented mindset
• Ability to navigate ambiguity and thrive in a fast-paced, evolving environment

Good to Have

• Experience in early-stage or high-growth startup environments
• Background in logistics, supply chain, or e-commerce
• Experience working on Order Management Systems (OMS)
• Familiarity with building or scaling Consumer Experience platforms

What You’ll Do

• Lead with Impact: Drive engineering excellence across the organization, championing best practices and setting a high bar for technical quality.
• Architect Solutions: Design and build reliable, scalable, and secure systems that power mission-critical workflows.
• Mentor & Grow Talent: Support the growth of fellow engineers through mentorship, code reviews, and architectural guidance.
• Collaborate Cross-Functionally: Work alongside Product, Design, and other stakeholders to shape features from ideation to deployment.
• Own the Stack: Contribute across the full stack—from backend systems built in Elixir/Phoenix to frontend components in React.
• Elevate Engineering Practices: Promote a culture of code quality, test coverage, performance monitoring, and continuous improvement.
• Drive Strategic Initiatives: Influence broader engineering strategies, technical direction, and system-wide decisions.
• Champion the Customer Experience: Help evolve the CX platform to drive seamless consumer interactions and enable brand loyalty for our clients.

What You’ll Bring

• 8+ years of professional software engineering experience, with a strong track record in technical leadership roles.
• Expertise in Elixir or other functional programming languages.
• Experience architecting and scaling distributed systems or complex web applications.
• Deep knowledge of software development practices, design patterns, and system architecture.
• Proven ability to lead and deliver technical projects from start to finish.
• Strong communication skills with a collaborative, team-oriented mindset.
• Ability to navigate ambiguity and thrive in a fast-paced, evolving environment.

Bonus Points

• Experience in early-stage or high-growth startup environments.
• Background in logistics, supply chain, or e-commerce.
• Experience working on Order Management Systems (OMS).
• Familiarity with building or scaling Consumer Experience platforms.