Strategic Finance Associate, CX

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $700M from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock—and was named one of America’s best startup employers by Forbes (#12 out of 500).

About the role

We're looking to hire a Strategic Finance Associate within the GTM Finance org who will partner with our Customer Support (Cx) and Operations (Ops) teams here at Rippling. Cx & Ops covers Customer Support, Implementation, Professional Services and Customer Success. This role will work directly with senior management within the Cx & Ops organization, and will have significant executive exposure.

Cx & Ops is a critical component of Rippling’s success and this position is fundamental to driving strategic and financial initiatives. This role is responsible for owning recurring Cx & Ops Strategic Finance forums, analysis of new initiatives, performance tracking against plan, management of costs across functions, and partnership with key cross-functional stakeholders. There will be an emphasis on drawing insights from statistical analysis, KPIs, and leading initiatives to further enhance the impact and success of the Cx & Ops Org at Rippling.

We are looking to hire an Associate to be based out of the New York office. This role will work closely with senior management in the Finance and CX teams and will have a high level of executive visibility. The ideal candidate will have relevant experience in investment banking, investing, or Finance at a high-growth technology company.

What you'll do

• Work closely with leaders within the business as well as Revenue Operations and Data Analytics team to support data driven decision making across all Cx & Ops functions
• Support the launch of new initiatives, for example new service models, pricing packages, product launches etc. through financial modeling and analytics required to support decision making
• Coordinate with and present to key executives to support Cx & Ops efforts in quarterly and annual strategic and financial planning discussions
• Develop a greater depth of understanding around Cx & Ops efficiency metrics
• Partner with the business and cross-functional team members to develop and maintain robust, scalable forecasting models
• Partner with Cx & Ops leadership to develop and monitor budgets and headcount needs
• Lead the development of dashboards, in partnership with Data & Revenue Operations to track progress of Cx & Ops initiatives
• Coordinate and prepare materials for executive review (including for board meetings)

What you'll need

• 4+ years of experience in finance. Previous experience in a high-growth technology company, investing, and/or investment banking is preferred
• Excellent financial modeling and analytical skills. A track record of building and maintaining complex operating models
• Excellent communication and interpersonal skills
• Self-starter with the ability to manage time, deliverables, and cross-functional relationships
• Organized, attentive to detail, and intellectually curious
• A passion for working in a fast-paced environment and solving ambiguous, challenging problems.
• Minimum basic knowledge of SQL
• Experience with financial planning tools (e.g. Anaplan) and Salesforce is a plus but not required.

About the team

Strategic finance at Rippling is responsible for financial planning, forecasting, headcount and budgeting, Board materials, investor relations, and business unit partnership. This function is responsible for setting near and long term financial targets, and then partnering closely with leaders across the whole company to execute on this plan. Rippling is a very complex and fast growing business, and the financial function is a critical thought partner to company leadership in making high ROI decisions to maximize long term stakeholder value.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.  For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.