Supply Chain Quality Analyst
Job Summary
Job Description
As a Quality Analyst at Fluence, you will be crucial in managing non-conformance products and services, focusing on review, resolution, and escalation across various products, services, and regions. You will support Root Cause Analysis and the development and implementation of Quality Engineering programs. This role involves collaborating with global teams, reporting to the Sr. Manager of Supply Chain and Analytics, and contributing to the Quality Management System.
Must have:
- Serve as the key contact for Non-conformance reports, managing status and escalation.
- Support the resolution of Non-conformance reports (NCRs).
- Conduct and support Root Cause Analysis (RCA).
- Support Non-Conformance Cost (NCC) and Cost of Poor Quality (COPQ) analysis.
- Collaborate with various engineering and logistics teams to resolve NCRs and track RCAs/CAPAs.
- Generate and analyze NCR reports to identify improvement priorities.
- Participate in Tiger Teams to implement improvements.
- Assist in implementing Quality Engineering programs at Fluence.
- Support the Quality Management System, including process development and SOP creation/editing.
- Support the development and implementation of FMEA, Control Plans, and other core quality tools.
- Manage quality Key Performance Indicators (KPIs) and report status to leadership.
- Build and support quality dashboards using basic reporting techniques.
Good to have:
- Working knowledge of electrical systems
- Power system experience
- Knowledge of Lean / Continuous Improvement
2 skills required
Job Details
ABOUT THE POSITION
As a Quality Analyst, you will play a critical role in the Non-conformance product and service management program helping to review, resolve and escalate Non-conformances across the various products, services, and regions. The Quality Engineering plays a key role in Root Cause Analysis and supporting Quality Engineering programs development and implementation.
This position will report directly to the Sr.Manager, supply chain and Analytics. This position, although out of the India, will be collaborating with team members around the globe.
Key Responsibilities
- Key point of contact for Non-conformances reports for status and escalation.
- Support NCR resolution as need it.
- Support Root Cause Analysis.
- Supports NCC and COPQ analysis.
- Work with Manufacturing Engineers, Supplier Quality Engineers, Logistics leaders and Design Engineers in resolving NCRs and tracking RCA’s and CAPA’s.
- Generate NCR reports and anlayze data in order to determine priorities for improvement.
- Actively participate in Tiger Teams to implement improvements.
- Assist in Implementing Quality Engineering programs at Fluence
- Support Quality Management System (process development, creating and editing new and existing SOPs).
- Support FMEA, Control plans and other core quality tool development and implementation.
- Manage quality KPIs and reports the status of KPIs and initiatives to leadership.
- Manage and build/support quality dashboards using basic reporting techniques.
What will our ideal candidate bring to Fluence?
- Ownership, autonomy and customer service focus
- Detailed oriented
- Strong verbal and written communication skills required
- Bachelors of Science in Engineering required.
- Working knowledge of electrical systems; power system experience preferred.
- Demonstrated experience in problem solving techniques such as 8D and/or PDCA
- Demonstrated experience in root cause analysis tools such as 5 WHY’s and Cause and Effect Diagram.
- Demonstrated experience in FMEA, control plans and other core quality tools development.
- Knowledge of ISO 9001.
- Knowledge of Lean / Continuous Improvement preferred.
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