Team Leader - Records Management
Job Description
- Experience with warehouse management systems (WMS).
- Lead, manage, and motivate a team of records storage and logistics personnel.
- Ensure team members are properly trained and adhere to company policies and procedures.
- Conduct performance evaluations and provide feedback to staff.
- Oversee daily operations of the records storage facility, ensuring accurate and secure storage of client records.
- Manage inventory control processes and ensure timely and accurate retrieval of records.
- Implement and maintain quality control standards to ensure compliance with company and client requirements.
- Oversee warehousing operations, including the receipt, storage, and dispatch of goods.
- Manage logistics activities to ensure efficient transportation and delivery of materials.
- Coordinate with clients and vendors to ensure timely and accurate order fulfillment.
- Develop and implement process improvements to enhance operational efficiency and effectiveness.
- Monitor key performance indicators (KPIs) and implement corrective actions as necessary.
- Ensure compliance with health and safety regulations and promote a safe working environment.
- Experience in records management, warehousing, logistics, or a related industry.
- Proven leadership and team management skills.
- Strong organisational and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office.
- Consistent Schedule: Monday to Friday, 9AM to 5:30PM shift.
- Competitive Salary.
- Generous Leave: 23 days annual leave + bank holidays, increasing with length of service.
- Private Medical Insurance.
- Confidential Employee Assistance Program (EAP) for you and your family's health and life needs.
- Generous pension scheme, with Iron Mountain contributing 5%.
- Life Assurance covering four times your annual salary.
- Voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Our global records management business provides secure storage and information management services. We specialise in protecting and managing the vital records, documents, and digital assets of organisations across the UK and worldwide. Our extensive warehouse operations are crucial to this, involving the secure physical storage, inventory management, and retrieval of critical information, ensuring compliance and accessibility for our diverse client base.
The Role
Iron Mountain is seeking an experienced Team Leader to join our records & warehousing team. The ideal candidate will be responsible for overseeing our records storage operations, as well as supporting with managing the warehousing and logistics business located on the same premises. This role requires a strong leader with excellent organisational skills and a keen eye for detail.
Key Responsibilities
- Lead, manage, and motivate a team of records storage and logistics personnel.
- Ensure team members are properly trained and adhere to company policies and procedures.
- Conduct performance evaluations and provide feedback to staff.
- Oversee the daily operations of the records storage facility, ensuring the accurate and secure storage of client records.
- Manage inventory control processes and ensure the timely and accurate retrieval of records.
- Implement and maintain quality control standards to ensure compliance with company and client requirements.
- Oversee warehousing operations, including the receipt, storage, and dispatch of goods.
- Manage logistics activities to ensure efficient transportation and delivery of materials.
- Coordinate with clients and vendors to ensure timely and accurate order fulfillment.
- Develop and implement process improvements to enhance operational efficiency and effectiveness.
- Monitor key performance indicators (KPIs) and implement corrective actions as necessary.
- Ensure compliance with health and safety regulations and promote a safe working environment.
Qualifications:
- Experience in records management, warehousing, logistics, or a related industry.
- Proven leadership and team management skills.
- Strong organisational and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and experience with warehouse management systems (WMS) is preferred.
What's in it for you?
- Consistent Schedule: Monday to Friday, 9AM to 5:30PM shift
- Competitive Salary Rewarding your expertise and dedication.
- Generous Leave: 23 days annual leave + bank holidays, increasing with length of service.
- Your Well-being First: We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.
- Secure Your Future: Benefit from our generous pension scheme, with Iron Mountain contributing 5%, plus Life Assurance covering four times your annual salary.
- Perks for Your Lifestyle: Enjoy a range of voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.
Category: Operations Group
Who We Are
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
