Sony Interactive Entertainment LLC is seeking a Technical Program Manager II in San Mateo, CA. This role involves developing strategies and coordinating projects to establish automated infrastructure for data collection using Agile and Quality Assurance (QA) tools. The manager will utilize various data visualization, collection, and QA tools, perform Agile software development, and apply Machine Learning and Natural Language Processing techniques to enhance QA test automation and tool improvement. This position is crucial for advancing data infrastructure and quality analysis within PlayStation.

Must Have

• Master’s degree in Business Analytics or related field or equivalent
• Three years of experience utilizing data visualization and data collection tools
• Experience with ELK stack (Elasticsearch, Logstash, Kibana), Tableau, Domo, Adobe Analytics, Imply, Jira, and qTest
• Experience performing Agile software development, including Python scripting within QA environments
• Proficiency in SQL, Jira, JQL, Confluence, Google Suite, and Microsoft Excel formulas
• Experience designing and implementing automated data pipelines
• Experience applying Machine Learning (ML) and Natural Language Processing (NLP) techniques (Tokenization, TF-IDF)

Technical Program Manager II

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Sony Interactive Entertainment LLC seeks a Technical Program Manager II to develop strategies and coordinate projects to establish automated infrastructure for data collection using Agile and Quality Assurance (QA) tools. Requires a Master’s degree in Business Analytics or related field or equivalent and three (3) years of experience utilizing data visualization and data collection tools, including ELK stack (Elasticsearch, Logstash, and Kibana), Tableau, Domo, Adobe Analytics, Imply, Jira, and qTest to create data tables, perform data visualization, create and maintain visual dashboards, and build prediction models; performing Agile software development, including Python scripting within QA environments; utilizing SQL, Jira, JQL, Confluence, Google Suite, and Microsoft Excel formulas to summarize software quality data and create quality analysis dashboards; designing and implementing automated data pipelines to track key metrics; and applying Machine Learning (ML) and Natural Language Processing (NLP) techniques, including Tokenization and Term Frequency-Inverse Document Frequency (TF-IDF), to categorize issues and enhance search capabilities for QA test automation and tool improvement. Telecommuting and/or working from home may be permissible pursuant to company policies. Sony is an EOE.

Salary range: $187,533.00 – $243,100.00/year

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.