Technical Writer

About InnoPhase IoT

If you are keen to work with a bunch of brilliant people with various backgrounds, if you share the same value of working smart and celebrating successes, if you have enthusiasm for big technology in a small company, if your goals are to learn and experience different aspects of work--not just singing the same song every day, you’ll find your playground at Innophase IoT.

We are looking for people seeking AWESOMENESS! If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at Innophase IoT!

Job Description:

We are seeking a detail-oriented and highly skilled Technical Writer with 8-12 years of experience, preferably in the EDA/VLSI industry and/or embedded systems domain, to join our dynamic team at InnoPhase IoT. The Technical Writer will create clear and concise user-focused technical documentation such as user guides, datasheets, manuals, and application notes for our software and hardware products.  Collaborating closely with engineering, QA, and product management teams, you will help bridge the gap between technical experts and end-users, translating specialized knowledge into accessible and accurate content. 

The Technical Writer is responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. The position researches products, services, technology or concepts to be documented and easily understood by a broad audience.

Your specific responsibilities may include but are not limited to the following:

• Create and maintain technical documentation: This includes writing, editing, and updating product briefs, datasheets, hardware design guides, user guides, API documentation, application notes, FAQs, online help systems, tutorials, and product specifications.  Create documentation for internal and external audiences, including hardware designers, firmware engineers, developers, and OEM customers.
• Collaborate with Subject Matter Experts (SMEs): Work closely with engineers, developers, designers, QA and product managers to gather concepts, procedures and accurate information. Collaborate with engineering teams to understand new features, technical changes, and development workflows.
   
• Ensure documentation quality: 
• Review and edit content for clarity, consistency, grammar, and adherence to style guides and industry standards.
• Determine the clearest and most logical way to present information for greatest reader comprehension. Include diagrams, screenshots, and illustrations to enhance user understanding. Generate innovative ideas for content and workflow solutions.
• Edit, proofread, and ensure consistency in tone, style, and formatting across all documents. Review and/or copyedit content developed by other members of the team.
• Gather feedback from internal stakeholders and external users to continuously improve documentation quality and usability.
• Translate complex technical information into clear, accurate, structured, and user-friendly documents adaptable to technical and non-technical target audiences.
• Write and format content using Markdown, utilizing tools like Confluence and Git/GitHub for management and publication, maintaining version control and accessibility.
   
• Manage documentation projects: This includes overseeing timelines, prioritizing deliverables, and working within the software and hardware development life cycle or other relevant project frameworks. Manage documentation projects from planning through publication, ensuring timely delivery, meticulous attention to detail and version control.

Required Qualifications:

• Strong writing and editing skills: This is fundamental for conveying complex technical information clearly and accurately. A strong command of English, excellent organizational skills, and a background in Technical Communication, Computer Science, Electrical Engineering, or related field background is essential.
• Excellent communication skills: Technical writers need to effectively communicate with technical staff, subject matter experts, and users. Ability to translate technical information into clear, user-friendly content.
• Technical aptitude :  A strong ability to quickly learn and understand complex technical subject matter is crucial. A strong command of English, excellent organizational skills, and a bachelors in English, Computer Science, or Technical Writing are key to success in this role. Technical writers must be able to adapt to new technologies and processes and solve challenges that arise during the documentation process. 
• Research and analytical skills: Gather information from various sources, analyze it, and synthesize it into understandable narratives. Ability to work independently and collaboratively in a team setting.
• Attention to detail: Strong attention to detail and a commitment to quality. Accuracy and precision are essential for technical documentation.
• Proficiency in tools such as Markdown, DITA/XML, Git/GitHub, Confluence, or other CMSs to manage content lifecycle, documentation software ((e.g., MadCap Flare, Adobe FrameMaker).
• Strong understanding of wireless networking concepts (e.g., Wi-Fi standards: 802.11 a/b/g/n/ac/ax/be). Familiarity with SoC development lifecycles and toolchains (e.g., SDKs, compilers, debuggers).
   
• Preferred Qualifications:
   
• Experience documenting APIs, SDKs, or hardware interfaces for Wi-Fi or networking chipsets.
• Understanding of embedded Linux or RTOS environments. Familiarity with C/Python.
• Familiarity with Agile development practices.
• Willing to Contribute to the initial level of QA Validation and Good at C or Python coding is an added advantage.

We bring together the best in technology,  drive innovation to create the best ULP wireless IoT solutions and user experiences in home, building and industrial automation and wearables..  We create career opportunities across a wide range of locations, disciplines and are at the forefront of change, thanks to our remarkable people, who bring cutting-edge products and solutions to our customers. If you share in our passion for teamwork, our vision to revolutionize the IoT industry and our goal to lead the future in technology, we want you to fast-forward your career at InnoPhase IoT.

It is key to unleash the potential in every employee, every team, every leader, and the company herself. We know employees perform best when motivated, appreciated and recognized, and can be themselves. We are committed to building a culture where every voice can be heard, everyone has room for growth and can make meaningful contributions. At the end of the day, we want success not just for the company, but also for everyone who believes in the company, the vision, and the future.